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  1. #1
    Member
    Join Date
    Mar 2009
    Posts
    18

    Angry license could not be activated

    We have a problem with the license WHM/cPanel.
    After updatings WHM / cpanel license is not activated and show this page
    http://xmages.net/storage/10/1/0/9/3...d/aad166cf.jpg

    1. First, go to http://verify.cpanel.net/ and enter the public IP address of this server to make sure it is licensed.
    http://xmages.net/storage/10/1/0/b/7...d/5846f5d9.jpg

    2.If licensed, try running /usr/local/cpanel/cpkeyclt from the command line as root.
    xx# /usr/local/cpanel/cpkeyclt
    Updating cPanel license...Done. Update succeeded.
    Building global cache for cpanel...Done
    3.You'll also need to make sure that port 80 is open to contact our license server and that your server's hostname is a FQDN.
    FQDN
    xx# hostname
    xx.xxx.com
    Last edited by Infopro; 07-13-2010 at 05:51 AM.

  2. #2
    Member
    Join Date
    Jan 2005
    Location
    Earth
    Posts
    1,050

    Default

    Make sure the IP the cPanel license is activated on is the main IP of your server (actually it should be the main IP else cpkeyclt would have thrown errors). I would say contact cPanel support and see what they have to say.

  3. #3
    Member Miraenda's Avatar
    Join Date
    Jul 2004
    Location
    Coralville, Iowa USA
    Posts
    244

    Default

    I believe the error message in your image says what the issue happens to be:

    Code:
    License file too old (updates expired)
    It appears the license might be one of those lifetime ones that have updates that expire given the "ONE-TIME FEE" part on the license verification page. You should contact cPanel's customer service to ask about the license for sure to see what's specifically going on with it.
    Last edited by Miraenda; 07-13-2010 at 07:40 AM.

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