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  1. #1
    Registered User
    Join Date
    May 2008
    Posts
    1

    Default Login Attemp Failed!

    hi,

    im having an odd issue when trying to login into a cpanel account

    if i login via ip htt://xxx.xxx.xxx:2082

    im getting Login attemp failed.

    I thought at first it was a bad password, so i changed it via whm.
    But ive reset the password a number of times in whm and nothing works.

    Weird thing is i can ssh via putty with the changed password just fine

    any ideas onyone?

    brendan

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    10,711
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Quote Originally Posted by brendanb View Post
    hi,

    im having an odd issue when trying to login into a cpanel account

    if i login via ip htt://xxx.xxx.xxx:2082

    im getting Login attemp failed.

    I thought at first it was a bad password, so i changed it via whm.
    But ive reset the password a number of times in whm and nothing works.

    Weird thing is i can ssh via putty with the changed password just fine

    any ideas onyone?

    brendan
    So you are attempting to login using the cPanel user's username and the cPanel user's password?

  3. #3
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Jul 2005
    Location
    New Jersey, USA
    Posts
    397

    Default

    Try going to http://server-ip:2082/ just to make sure it's not a dns propagation issue that is causing the domain to point to another server.

  4. #4
    Member
    Join Date
    Apr 2009
    Posts
    230

    Default

    If http://server-ip:2082 does not work then it is quite possible that your IP is blocked in the server firewall. Ask your host to check whether the connections from your IP to port 2082 is being blocked by the server firewall.

  5. #5
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Apr 2008
    Posts
    38

    Default

    Make sure the account isn't suspended.

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