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Mail: 535 Incorrect authentication data
Hello,
we have a problem in my server with mail service. I can´t send mails and receive with my accounts. The error in mainlog is: 2006-01-26 18:44:43 fixed_login authenticator failed for (belen) [80.xx.xxx.79]: 535 Incorrect authentication data (set_id=pruebas@farmacoterapeutica.com) I tried: /scripts/upcp --force /scripts/eximup --force /scripts/mailperm But, the problem continues. anybody can help me ? Regards and thanks in advance. |
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Have you tried changing the mail account's password incase the one you're using is wrong?
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Jonathan Michaelson cPanel Forum Moderator Need your cPanel servers secured and tuned? cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf http://www.configserver.com |
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a new twist on the problem
hi there
I have a little bit of a new twist on this problem If I authenticate with a "real" user (the primary user for an account) (no '@' in the username) then smtp auth works great. However if I try with an email (only) account /var/log/exim_mainlog reports: 2006-02-23 04:39:48 fixed_login authenticator failed for ([10.0.10.105]) [xx.xx.xx.xx]:51673 I=[xx.xx.xx.xx]:587: 535 Incorrect authentication data (set_id=xxxx@xxxx.xxx) I've tried updating WHM, reinstallin exim etc. (what mohakevin did) Here's the system I'm working with: WHM 10.8.0 cPanel 10.8.1-R113 CentOS 4.2 x86_64 - WHM X v3.1.0 If anyone knows what's going on here or has a suggestion I'd love to hear it. If I figure something out I'll be sure to post it. thanks -jachin |
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Just came across this issue with 1 account on a customers dedicated server. The logs were showing same error 535 Incorrect authentication data. After digging around I finally found that this domain was listed in /etc/demodomains and the user was listed in /etc/demousers. I disabled the demo mode from WHM and the account can now authenticate without any problems. Hopefully this helps.
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Thanks :)
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