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  1. #1
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    Question Mail bounces

    I noticed that when I block an address (one of mine), so I don't receive mails to that address, there are no bounces generated to those sending mail.

    (Because of earlier stupidity in not protecting my addresses I've had to stop using addresses several times.)

    That's fine for spammers, but a problem since people who need to reach me may not have realized I'd switched addresses. They've had the address in their address books for a few years, and finally decide to e-mail me again. Big problem when they think I've received the e-mail, and I haven't.

    Any way around that?

    User definable - bounce or no bounce?

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    One idea: If you create a Forwarder on your account with your old email address and set the value to:

    :fail: I have changed my email address to xxx@yyy.com

    Then bounces will be sent back and those that actually read the bounce will know to update their clients.
    Jonathan Michaelson

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  3. #3
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    Default

    Neat idea. But in case the spammers read the bounces, there's another way - tell the punters to refer to your website for the new address.

    Will definitely test this one out!

  4. #4
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    But in case the spammers read the bounces
    I'm sure that would never happen

    tell the punters to refer to your website for the new address
    Good idea
    Jonathan Michaelson

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  5. #5
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    Default

    It worked. I would probably include 550 somewhere, just in case people are slow to catch on. That's the standard mail bounce number.

    Like this for instance:
    :fail: 550 I have changed my email address - go find the new one on my website

    alternatively even include a link they can click on (for the really challenged).

  6. #6
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    Default

    should this :fail: also work on the email filters? I tried but it didnt work.
    I specifically would like all email from a domain to get bounce messages saying the accounts dont exist. How can I achieve that?

    LK3

  7. #7
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    From what I've read, you cannot do that with filters. The feature documents only specify the Discard action. You're probably looking at an exim configuration option to blacklist certain domains.

    I don't know if the cPanelPro BoxTrapper feature would support that kind of thing - I haven't played with that.
    Jonathan Michaelson

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  8. #8
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    For an exim configuration option for this. It looks like this is the ticket:
    http://www.exim.org/exim-html-4.30/d..._2.html#TOC111
    Jonathan Michaelson

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  9. #9
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    Thumbs up

    I am ecstatic about the :fail: option.

    I implemented
    :fail: 550 5.1.1 <webmaster@MyDomain.com>... User unknown
    :fail: 550 5.1.1 <info@MyDomain.com>... User unknown
    :fail: 550 5.1.1 <sales@MyDomain.com>... User unknown
    since these where the ones mostly hit with SPAM.

    There are a couple i.e. postmaster@ that shouldn't bounce, I fortget which RFC covers it, but remember reading it a long time ago.

    Could somebody please direct me to where :fail: and similar facilities are documented? I looked at CPanel 7 User Guide 1.2 and was not able to find anything there.

    Thanks,

    Cheers!

  10. #10
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    There aren't many more options. They are mentioned under the Default Address:

    http://www.cpanel.net/docs/cp/settin...ailAddress.htm
    Jonathan Michaelson

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