Mail delivery problem

[Sheriff]

Just noticed one of the accounts on our Cpanel server refuses to receive email, the account in question can successfuly send but will not receive as of a few hours ago, just get a local mail delivery error.

Any ideas?

[SarcNBit]

Is there an entry for this domain in /etc/localdomains ?

[Sheriff]

Yes

[Website Rob]

Did you run: WHM > Email > Rebuild/Fix Mail Dbs/Boxes ?

[Sheriff]

One of the first things i tried, a few erroneous entries were indeed fixed but the main problem remains.

[mickalo]

Originally posted by Sheriff
One of the first things i tried, a few erroneous entries were indeed fixed but the main problem remains.

make sure they haven't exceeded their allotted disc quota if assigned. maxed out disc quota for a particular account will prevent any emails from being added to their POP inbox

Mickalo

[Sheriff]

The account in question is relatively small, seems the client is instantly receiving a mail delivery error upon using the account for outgoing email (eg: sending). Like the server is just flat out refusing the request, external and local addresses.

[Sheriff]

Fixed, just destroyed the account and recreated it.