Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Page 1 of 4 1 2 3 ... LastLast
Results 1 to 15 of 48
  1. #1
    Member
    Join Date
    Feb 2002
    Location
    Bucuresti
    Posts
    129

    Default Mail don't work with cpanel 8.2.0 R2

    I upgrade my cPanel from 7.4.2 R 158 with latest 8.2.0. R2 and mail don't work. I can's send and receive any mail....

    cPanel.net Support Ticket Number:

  2. #2
    Member
    Join Date
    Sep 2003
    Posts
    165

    Default

    Copy and paste this as root. It will update the scripts, then run the latest exim 4 install. Then it will fix your mailbox permissions and then re-start the pop3 server.

    /scripts/updatenow; /scripts/exim4; /scripts/mailperm; /scripts/restartsrv cppop

    cPanel.net Support Ticket Number:
    search is your friend!
    cPanel Specialist Certification::Technical

  3. #3
    Member
    Join Date
    Feb 2002
    Location
    Bucuresti
    Posts
    129

    Default

    I run but the same problem

    cPanel.net Support Ticket Number:

  4. #4
    Member
    Join Date
    Feb 2002
    Location
    Bucuresti
    Posts
    129

    Default

    If I send a mail from yahoo or hotmail I receive a message back with:

    some@hostdomain.com
    (generated from asas@domain.com)
    Unrouteable address

    If I try to deliver manually a message from mailq I receive that:

    Message 1A07WI-0005zW-Vb is no longer frozen
    LOG: MAIN
    ** kerkyra@domain.com: Unrouteable address
    LOG: MAIN
    Frozen (delivery error message)
    Return to Mail Queue



    cPanel.net Support Ticket Number:

  5. #5
    Member
    Join Date
    Feb 2002
    Location
    Bucuresti
    Posts
    129

    Default

    More news

    Mail work just with account created from cPanel. Don't work Default e-mail address. Can't send and receive throught default email address...

    When I want to send from Outlook for wx. I receive "unknown" error. When I send from another account to a default address or to a username (and this username don't exist, is not created) I receive back email with Unrouteable address


    What can I do?

    Thanks!

    cPanel.net Support Ticket Number:

  6. #6
    Member ricoche's Avatar
    Join Date
    Feb 2003
    Posts
    108

    Default

    Hi there,

    I'm getting the same problem. I upgraded from cpanel 8.0 edge 55 to 8.2.

    Will be interesting to see if this happens to many others or not.

    If I find a cure I'll let you know.

    cPanel.net Support Ticket Number:

  7. #7
    Member
    Join Date
    Sep 2002
    Location
    Switzerland
    Posts
    75

    Default

    Yep, am not able to send or receive any email since the upgrade.

    The fix didn't help also. Could it be the Mailscanner? I instaled it once myself and then mail was lost, too till I removed it (was maybe a conf error).

    cPanel.net Support Ticket Number:
    Last edited by orca; 09-19-2003 at 04:32 AM.
    Ueli von Ah

    http://www.arachid.org

  8. #8
    Member ricoche's Avatar
    Join Date
    Feb 2003
    Posts
    108

    Default

    Hmm. Maybe it is the mailscanner but not sure. How does one remove that anyway?

    Thanks.

    cPanel.net Support Ticket Number:

  9. #9
    Member
    Join Date
    Feb 2002
    Location
    Bucuresti
    Posts
    129

    Default

    I don't think mailscanner is the problem. The e-mail can't find the host....

    cPanel.net Support Ticket Number:

  10. #10
    Member ricoche's Avatar
    Join Date
    Feb 2003
    Posts
    108

    Default

    Hi there,

    My problem seems to be fixed now as I'm getting email just fine. I test with Yahoo, default address, forwarders, regular email etc and everything works.

    The problem is I'm not sure why, but this is what I did.

    * I updated the exim script as carluk suggested above.

    * I then removed Mailscanner per the following directions. Keep in mind I installed the setup "Exim 4.20 + MailScanner + Clam AV Full Guide for Cpanel 7.x by Mahmoud Kassem"

    If at any time you want to disable MailScanner:
    cp /etc/exim.conf /etc/exim.conf-mailscanner
    cp /etc/exim.conf-BeforeMailScanner /etc/exim.conf
    mv /etc/exim_outgoing.conf /etc/exim_outgoing.disable
    service MailScanner stop
    service exim restart
    I then tested some email and everything worked.

    Finally, I did the opposite of the removal process for mailscanner and put it back. Then restarted exim.

    Everything continued to work along with mailscanner again.

    So, other than that I can't explain it.

    cPanel.net Support Ticket Number:

  11. #11
    Member
    Join Date
    Sep 2002
    Location
    Switzerland
    Posts
    75

    Default

    Originally posted by cosmin
    I don't think mailscanner is the problem. The e-mail can't find the host....

    cPanel.net Support Ticket Number:
    How would you then explain that when I send emails to a working account won't arrive there?
    I tested the account using the email troubleshooter with WHM.

    cPanel.net Support Ticket Number:
    Ueli von Ah

    http://www.arachid.org

  12. #12
    Member
    Join Date
    Sep 2003
    Posts
    165

    Default

    /scripts/updatenow; /scripts/updatenow; /scripts/exim4

    Just copy and paste the above as root.

    cPanel.net Support Ticket Number:
    search is your friend!
    cPanel Specialist Certification::Technical

  13. #13
    Member
    Join Date
    Sep 2002
    Location
    Switzerland
    Posts
    75

    Default

    Well, if you go a bit up in the thread you'd see that this was already suggested. However, I tried it again and it still doesn't work.

    cPanel.net Support Ticket Number:
    Ueli von Ah

    http://www.arachid.org

  14. #14
    Member
    Join Date
    Sep 2003
    Posts
    165

    Default

    Originally posted by orca
    Well, if you go a bit up in the thread you'd see that this was already suggested. However, I tried it again and it still doesn't work.

    cPanel.net Support Ticket Number:


    carluk
    Junior Member

    Registered: Sep 2003
    Location:
    Posts: 8
    Copy and paste this as root. It will update the scripts, then run the latest exim 4 install. Then it will fix your mailbox permissions and then re-start the pop3 server.

    /scripts/updatenow; /scripts/exim4; /scripts/mailperm; /scripts/restartsrv cppop

    cPanel.net Support Ticket Number:
    A new exim was recently released.

    Have you submitted a ticket to Cpanel?

    cPanel.net Support Ticket Number:
    search is your friend!
    cPanel Specialist Certification::Technical

  15. #15
    Member
    Join Date
    Aug 2002
    Posts
    48

    Default

    Same problem here... The default email account does not work (at least not for me) with 8.2.0-RELEASE 2. If you send email to that account you get the "Unrouteable address" email bounce. Email accounts that you created through cPanel seem to work fine though.

    I tried the "/scripts/updatenow; /scripts/exim4; /scripts/mailperm; /scripts/restartsrv cppop" trick, but that didn't do anything to solve this issue. Anyone have any other ideas? Thank you.

    Scott Goodwin

    cPanel.net Support Ticket Number:

+ Reply to Thread
Page 1 of 4 1 2 3 ... LastLast
Similar Threads & Tags
Similar threads

  1. Default E-mail Address Don't Work
    By persianwhois in forum E-mail Discussions
    Replies: 5
    Last Post: 10-01-2007, 03:36 PM
  2. Don`t work cpanel
    By Cheburashka in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 05-30-2007, 06:19 AM
  3. www, mail and other subdomains don't always work
    By WebmastTroy in forum cPanel and WHM Discussions
    Replies: 5
    Last Post: 06-06-2003, 07:53 PM
  4. Default e-mail address don't work
    By cosmin in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 05-13-2003, 05:00 PM
  5. E mail to all users on server don't work
    By dxer in forum cPanel and WHM Discussions
    Replies: 0
    Last Post: 01-06-2003, 10:00 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube