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  1. #1
    Member
    Join Date
    Mar 2003
    Posts
    601

    Default mail messages not getting to mail que

    I am having a problem with mail on one of our servers. Around 5pm tonight all mail stopped working. People are sending mail and it says it goes through but is not recieved by the other person.

    Same goes for incomming e-mail to the server.

    I changed my antivirus.exim file with incorrect syntax so that I should be able to see mail fill up in the que.

    Nothing is ever getting to the mail que?

    Any ideas? Tried restarting exim and such with no avail.

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Jun 2003
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    647

    Default

    As with most problems, we need to see logs of errors..

    What's /var/log/exim_mainlog say? what about rejectlog and paniclog?

  3. #3
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    Mar 2003
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    Default

    Originally posted by snickn
    As with most problems, we need to see logs of errors..

    What's /var/log/exim_mainlog say? what about rejectlog and paniclog?
    Sorry, should have posted them:

    all that's in my panic_log:
    2004-03-14 10:50:01 1B2YoL-000856-4i Rewrite of nobody@h1.ourdomain.com yielded unqualified address "Info"
    2004-03-14 22:44:18 1B2jxa-0004en-8c Rewrite of nobody@h1.ourdomain.com yielded unqualified address "Info"

    Maillog:

    2004-03-15 00:03:55 1B2lCd-0003pY-3T <= <> U=mailnull P=MailScanner S=1061
    2004-03-15 00:04:26 1B2lD7-0003q9-AY <= elliehanski_3576814@check1check.com H=(c-24-20-221-171.client.comcast.net) [24.20.221.171] P=smtp S=3977 id=jj87mgt$6ja$26-0y1d972z1x@4mi.d4n3
    2004-03-15 00:04:30 1B2lDC-0003qE-5R <= <> U=mailnull P=MailScanner S=1102
    2004-03-15 00:04:54 1B2lDZ-0003qb-Va <= alsdkf@newsletter.freebiegazette.com H=(hap.freebiegazette.com) [216.64.221.7] P=smtp S=2466 id=1079331346.1075@green3
    2004-03-15 00:04:55 1B2lDb-0003qj-Q9 <= <> U=mailnull P=MailScanner S=1090


    And the reject log...this one has som strange errors:

    2004-03-14 10:53:16 H=(pcp03847868pcs.westk01.tn.comcast.net) [68.34.216.250] F=<wxtlm@5r56t.com> temporarily rejected RCPT <$
    2004-03-14 10:53:38 H=(me-wtrvll-cmts4e-230.agstme.adelphia.net) [68.171.194.230] sender verify defer for <wxtlm@5r56t.com>: $
    2004-03-14 10:53:38 H=(me-wtrvll-cmts4e-230.agstme.adelphia.net) [68.171.194.230] F=<wxtlm@5r56t.com> temporarily rejected RC$
    2004-03-14 10:53:50 H=(cdm-68-226-224-236.stvl.cox-internet.com) [68.226.224.236] sender verify defer for <wxtlm@5r56t.com>: $
    2004-03-14 10:53:50 H=(cdm-68-226-224-236.stvl.cox-internet.com) [68.226.224.236] F=<wxtlm@5r56t.com> temporarily rejected RC$
    2004-03-14 10:54:15 H=(207.44.172.103) [218.79.157.41] sender verify defer for <wxtlm@5r56t.com>: host lookup did not complete
    2004-03-14 10:54:15 H=(207.44.172.103) [218.79.157.41] F=<wxtlm@5r56t.com> temporarily rejected RCPT <moderators@1200s.com>: $
    2004-03-14 10:57:05 H=(host110-59.pool80116.interbusiness.it) [80.116.59.110] sender verify defer for <olavlvivfjfy@i-connect$
    2004-03-14 10:57:05 H=(host110-59.pool80116.interbusiness.it) [80.116.59.110] F=<olavlvivfjfy@i-connect.ru> temporarily rejec$
    2004-03-14 11:09:13 H=(61-224-178-181.hinet-ip.hinet.net) [61.224.178.181] sender verify defer for <TrentonO0@23w4d.com>: hos$
    2004-03-14 11:09:13 H=(61-224-178-181.hinet-ip.hinet.net) [61.224.178.181] F=<TrentonO0@23w4d.com> temporarily rejected RCPT $
    2004-03-14 11:09:35 H=(pd9544570.dip.t-dialin.net) [217.84.69.112] sender verify defer for <TrentonO0@23w4d.com>: host lookup$
    2004-03-14 11:09:35 H=(pd9544570.dip.t-dialin.net) [217.84.69.112] F=<TrentonO0@23w4d.com> temporarily rejecte

    and of course a bunch of the second message from where I edited the antivirus file.

  4. #4
    Member
    Join Date
    Mar 2003
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    601

    Default

    Also, here is our mail log. The strange thing is it looks like users are able to connect to the mail server and the mail server is accepting them...just never being sent out...the messages are just disappearing:

    Mar 15 00:48:19 h1 cpanelpop[26747]: Connection from host=66.76.148.175 to ip=207.44.172.103
    Mar 15 00:48:19 h1 cpanelpop[26747]: Login host=66.76.148.175 ip=66.76.148.175 user=andy@wiredranch.com realuser=andy@wiredranch.com
    Mar 15 00:48:19 h1 cpanelpop[26747]: Session Closed host=66.76.148.175 ip=66.76.148.175 user=andy@wiredranch.com realuser=andy@wiredranch.com totalxfer=188
    Mar 15 00:48:28 h1 cpanelpop[26752]: Connection from host=68.121.72.201 to ip=207.44.172.103
    Mar 15 00:48:28 h1 cpanelpop[26752]: Login host=68.121.72.201 ip=68.121.72.201 user=admin@atelcommunications.com realuser=admin@atelcommunications.com
    Mar 15 00:48:28 h1 cpanelpop[26752]: Session Closed host=68.121.72.201 ip=68.121.72.201 user=admin@atelcommunications.com realuser=admin@atelcommunications.com totalxfer=1954
    Mar 15 00:48:28 h1 cpanelpop[26753]: Connection from host=68.121.72.201 to ip=207.44.172.103
    Mar 15 00:48:28 h1 cpanelpop[26753]: Login host=68.121.72.201 ip=68.121.72.201 user=lharden@atelcommunications.com realuser=lharden@atelcommunications.com
    Mar 15 00:48:29 h1 cpanelpop[26753]: Session Closed host=68.121.72.201 ip=68.121.72.201 user=lharden@atelcommunications.com realuser=lharden@atelcommunications.com totalxfer=1026
    Mar 15 00:48:29 h1 cpanelpop[26754]: Connection from host=68.121.72.201 to ip=207.44.172.103
    Mar 15 00:48:29 h1 cpanelpop[26754]: Login host=68.121.72.201 ip=68.121.72.201 user=sales@atelcommunications.com realuser=sales@atelcommunications.com
    Mar 15 00:48:30 h1 cpanelpop[26754]: Session Closed host=68.121.72.201 ip=68.121.72.201 user=sales@atelcommunications.com realuser=sales@atelcommunications.com totalxfer=580
    Mar 15 00:48:44 h1 MailScanner[4265]: New Batch: Scanning 1 messages, 35653 bytes
    Mar 15 00:48:44 h1 MailScanner[4265]: Spam Checks: Found 1 spam messages
    Mar 15 00:48:44 h1 MailScanner[4265]: Virus and Content Scanning: Starting
    Mar 15 00:48:44 h1 MailScanner[4257]: New Batch: Scanning 1 messages, 1276 bytes
    Mar 15 00:48:44 h1 MailScanner[4257]: Spam Checks: Found 1 spam messages
    Mar 15 00:48:45 h1 MailScanner[4257]: Virus and Content Scanning: Starting

  5. #5
    Member
    Join Date
    Mar 2003
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    601

    Default

    Originally posted by Bailey
    seen this on a few boxes, MailScanner is your culprit.

    Bailey
    Any ideas on how to fix?

  6. #6
    Member
    Join Date
    Mar 2003
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    601

    Default

    Originally posted by noimad1
    Any ideas on how to fix?
    Ok, I tried to re-install mailscanner and that didnt' do anything.

    I killed all the mailscanner processes, then mail started to finally show up in our mail que!

    I uninstalled mailscanner completely. I guess I'll try to mess around with installing it again tomorrow.

    I really like mailscanner, do you/anyone have any ideas why it would crap out all of a sudden?

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