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  1. #16
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    We have the same problem. I hope it's solved soon by the developers of cPanel.

  2. #17
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    A simple way to overcome issues if they're related to the split spools is to simply go into WHM > Exim Configuration Editor > Advanced Mode > in the first texbox add a line:

    split_spool_directory = no

    Then save. If you still have problems and exim is missing files, then you should run:

    /scripts/exim4 --latest
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
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  3. #18
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    well, i dont have missing files at exim, mailscanner is just bugged

  4. #19
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    I am not running mailscanner. I suppose I will have to open a ticket.

    I changed the user and domain, below, to protect the client.
    From returned mail:
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    pipe to |/usr/local/cpanel/3rdparty/mailman/mail/mailman post user_domain.net
    generated by user@domain.net
    local delivery failed

    post script, list not found: user_domain.net
    From the Exim logs:
    2004-11-08 13:58:00 1CREiF-0001nc-LH => user <user@domain.net> R=virtual_user T=virtual_userdelivery
    2004-11-08 13:58:00 1CREiF-0001nc-LH ** |/usr/local/cpanel/3rdparty/mailman/mail/mailman post user_domain.net (user@domain.net) <user@domain.net> R=virtual_aliases_nostar T=virtual_address_pipe: Child process of virtual_address_pipe transport returned 1 from command: /usr/local/cpanel/3rdparty/mailman/mail/mailman
    2004-11-08 13:58:00 1CREiG-0001nq-Tl <= <> R=1CREiF-0001nc-LH U=mailnull P=local S=3109
    2004-11-08 13:58:00 1CREiF-0001nc-LH Completed

  5. #20
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    We rebuilding the exim.conf and outbound file fixed it for me.

    Question is how do we get the emails that are stuck in mailscanner??

  6. #21
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    Well, I have my issue narrowed down to one email account. No other email accounts (not even on the same domain) are experiencing this issue. Weird.

  7. #22
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    I am having the same problem. I do have mailscanner and clam installed, but I did not install it and have no idea how to turn it off.... Or how to repair the file you are talking about above.

  8. #23
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Disabling MailScanner is easy enough, I'll come to that in a minute. If you have the following directory:

    /usr/mailscanner/etc

    And when you do the following:

    ps axf | grep MailScanner

    You can a number of lines like this:

    /usr/bin/perl -I/usr/mailscanner/lib /usr/mailscanner/bin/MailScanner /usr/mailscanner/etc/MailScanner.conf

    Then you either have the old layer1 installation or my script, in which case you can most likely use my script that I mentioned earlier to fix MailScanner for you.

    If not and you want a quick and dirty way to disable MailScanner:

    Code:
    cd /etc
    mv exim_outgoing.conf exim_outgoing.confms
    /scripts/buildeximconf
    /scripts/restartsrv_exim
    You also might want to check in WHM > Exim Configuration Editor > Advanced Mode > First textbox, if the following line is there, delete it and save:

    queue_only_override = false

    Do that, and MailScanner, whether it's running or not, will no longer be involved in processing email.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

  9. #24
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    Thanks, that worked... Sucks though, I am already getting viruse e-mailed to me without mailscanner and clam.

  10. #25
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    If everything is in and working now, then using my procedure to install MailScanner should work for you as it caters for this change to Exim.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

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