Mail Troubleshooter - broken image?

[MarkB]

When I try to run a test on an email address, the results page just shows the legend, and above it a broken image (ie, box with a red cross)... the img src points to a cgi script.

Any ideas?

[cpanelnick]

Originally posted by MarkB
When I try to run a test on an email address, the results page just shows the legend, and above it a broken image (ie, box with a red cross)... the img src points to a cgi script.

Any ideas?

Try /scripts/installgd

[mark1]

Did that

Try /scripts/installgd

And still no image, am I missing something?

Thanks

[MarkB]

Same here...

[mark1]

Can any one offer the 2 marks some help on this little problem?



Thanks
Mark

[dgbaker]

It's borken for most I think and in all themes.

the addy.cgi is the issue I think.

[mark1]

I looked at the file and it says the following.
File Name: traceaddy.cgi

use GD;
use IPC::Open3;
use Tree::MultiNode;

$font = '/usr/local/cpanel/share/ttf/Generic.ttf';

The font is there as well I checked, and since it uses GD and it has been installed, what other reason could it be?

I have seen this work on another server, it shows the server name.

[joesixon]

Hi,

If you are getting following message while running mailroutewrap binary from shell, here is the fix.

----------------------------------------------------------------------------------------------------------------------------------
# /usr/local/cpanel/bin/mailroutewrap
This wrapper may only be run from the cpanel binary. This setting can be adjusted in Tweak Settings.
----------------------------------------------------------------------------------------------------------------------------------

Login to WHM click on the tweak settings, in System section enable "Allow cpanel and admin binaries to be run from other applications besides the cpanel server (cpsrvd)."

-------------------------------------------------------------------------------
Joe Sixon George

But God said to him, "You fool. Tonight you will
die. Then, to whom will all these things belong?"

(Luke 12:20)

[dgbaker]

Please do not dig up 3 year old threads. Thanks.