Mail user passwd change deletes account!

[kransje]

Hello,
When I change a email user passwd it says that the account already exists and it deletes the account totally!
Am using: WHM 11.23.0 cPanel 11.23.3-R25121
Anyone has an idea?

[cPanelDavidG]

Hello,
When I change a email user passwd it says that the account already exists and it deletes the account totally!
Am using: WHM 11.23.0 cPanel 11.23.3-R25121
Anyone has an idea?

Try updating cPanel/WHM to at least 25133 and see if that resolves the issue you are experiencing.