Manual Backups - pkgacct and restorepkg

[bjdea1]

Hi,
I am trying to write my own load sensitive backup script to basically replace the WHM one - which is great but I need to change the time of backups and spread them over a longer time period to reduce server load.

So - I have found that I can manually package a users account using pkgacct - this creates a cpmove-<username>.tar.gz file in home directory. Then I've found I can use restorepkg to restore it again. But I would also like to be able to use the Backup Restore section in WHM, but it fails. If I move the cpmove file to the /backup/cpbackup/daily/ directory and rename it <username>.tar.gz - if I then go to the WHM restore daily backup I get:

Extracting tarball...................
Done
Extracting Domain....Done
Sorry, the copy failed. Unable to find the cpanel user file
Account Restore Failed...

I've tried this method with 2 accounts but both give the same error - does anyone know why or how to fix this?
Thanks

[mgdoyle]

bump

I get the exact same error. I have moved three accounts with no problem, but this last one gives me the same error.

I have seen multiple posts with this problem but no explanations. Anyone?

[zentity]

What kind of backups do you have selected within your whm - Incremental or .tar.gz backups?

You need to have .tar.gz backups selected in order to restore any .tar.gz backups - I'll have a play with this and update you what I find since its a while that I restored an account that way

[zentity]

If you want to restore a backup made with pkgacct via the /backup/cpbackup/daily for instance, then you need to do the following.

1. Make sure that non incremental backups are selected.
2. You need to untar the cpmove-user.tar.gz backup when you have created it using pkgacct user.
3. You need to rename the resulting cpmove-user directory to user (Just the same format as your regular backups)
4. Tar the user directory up to be user.tar.gz then drop it into your /backup/cpbackup/daily
5. Use whm daily backup restore to restore that users backup

Your accounts aren't restored the way you are doing it (renaming the .tar.gz only) as simply renaming the .tar.gz backup to user.tar.gz will still extract a directory named cpmove-user - The backup restore isn't looking for cpmove-* its only looking for user

Alternatively upload the cpmove-user.tar.gz file and use the restore full backup feature within whm

Hope that helps.