Missing Forwarders in 11.24.5

[brentnorin]

I have an account for an organization that wants to setup roughly 20 email forwarders. They have one domain, and four subdomains. Everything seems to work. They setup the forwarders, and come back the next day and find most of them missing, but not all of them. There's random ones from each domain/sub still left, but the majority of them are missing.

I tried it myself, setup three forwarders and the next morning they are missing. I did some reading on the forums, and a couple people had this problem but it seems like all of their forwarders were deleted, while I'm only noticing most of them missing. The account isn't over quota, and there's no other problems being noticed.

Has anyone encountered something like this?

[madaboutlinux]

Did you checked whether the forwarders are present in the following file when you don't see them in cPanel?

/etc/valiases/domain.tld

If not, check the cpanel logs and see if you find any logs why exactly they go missing.

/usr/local/cpanel/logs/error_log
/usr/local/cpanel/logs/access_log