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Thread: Modifying Packages & Effect on Existing Customers

  1. #1
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    Default Modifying Packages & Effect on Existing Customers

    If one modifies a package, say reduces # of addon domains, or increases amount of disk space will it:

    a) Modify all customers who have that package

    or

    b) Only affect newly created accounts w/ that package?

    I'm hoping the answer is b

  2. #2
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    No. It will modify all customers who have that package assigned.
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  3. #3
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    If you're needing separate (package-defined) limitations for different accounts it may be a good idea to create a separate set of packages that include the possible upgrades. Having a package to revert back to may prove beneficial in the future, especially to help track which account was supposed to have which adjustments (where they are defined in a package instead of only being manually customized).

  4. #4
    cPanel Product Evangelist Infopro's Avatar
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    Quote Originally Posted by cPanelDon View Post
    If you're needing separate (package-defined) limitations for different accounts it may be a good idea to create a separate set of packages that include the possible upgrades. Having a package to revert back to may prove beneficial in the future, especially to help track which account was supposed to have which adjustments (where they are defined in a package instead of only being manually customized).
    Agreed. What I do is give the new package a similar name to the old one just to keep from going nuts with many different package names.
    Old plan name example: Basic
    New plan name: Basic Plan1

    This keeps them sorted on my Edit Packages screen.

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