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  1. #1
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    Default moving mail from one server software to another.

    Hello,

    I have a client that is on a Windows Plesk machine. He would like to move over to linux.

    On the Plesk machine, they are using Mail Enable Standard edition. I have copied the contents in their mail file and pasted it into the inbox file on the cPanel machine. The mail server skips over this pasted information as if it doesn't exist. Is there some way I can import this information?

    Thanks!

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    You can only append the data from another mail server if it uses the same mailbox format. In the default case with cPanel, that would be mbox. You'd be much better off having the client simply pop their email off of the old server.
    Jonathan Michaelson

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  3. #3
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    From what I can tell, it is the same format. I was comparing two test accounts, one on each server, and each is formatted the same way.

  4. #4
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    There is probably some sort of indexing file for it as well. Not sure, but a lot of times if your mail is stored in one file, rather than a lot of files in a directory, this is the way it works.
    - Paul Shepperd
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  5. #5
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    Does the setup with Exim have an indexing file besides the inbox file? If so where or what would I look for?

  6. #6
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    Would downloading the email into Mozilla and uploading the Mozilla mbox file work?

  7. #7
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Quote Originally Posted by pshepperd
    There is probably some sort of indexing file for it as well. Not sure, but a lot of times if your mail is stored in one file, rather than a lot of files in a directory, this is the way it works.
    Not if it conforms to the mbox/maildir standards it doesn't - mbox format files are a single large file, maildir is one file per message.

    As I said before, why not just have them pop the mail off the orignal server using the IP address?
    Jonathan Michaelson

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  8. #8
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    It would have been nice if the client could pop things, however they strictly use web mail.

    I downloaded the email into Mozilla Thunderbird and uploaded the conents of the Inbox file to the server and that worked like a charm!

    Thanks everyone for your advice.

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