MX record for subdomain

[vishal]

Hello All,

I have a client who needs a MX records to be created for his subdomain. The Mx record is for another server.

users.domain.com MX 10 mail.otherserver.com

So i logged into the control panel and tried to set the MX record but the issue is that it does not update the DNS at all after adding the MX records.

So i decided to manually edit the DNS zone and put the entry in the dnz zone file but i dunnno what to put in the DNS zone.

I tried something like this :

users MX 10 mail.anothreserver.com

After the Propagation the MX record was :

users.domain.com MX users.domain.com.mail.anotherserver.com

So i removed the entry

can anyone please let me know what should i add in the DNS zone file to get

users MX 10 mail.anotherserver.com

Any comments will be appreciated !

Thank You,

cPanel.net Support Ticket Number:

[mickeymouse]

Dear vishal,

Subdomain will not resolve without a main domain name. It is not possible to add an entry with simply subdomain name.It should be like subdomain.maindomain.com. So you add the following in DNS zone file

users MX 10 mail.anotherserver.com.

After propagation it will be

users.maindomain.com MX 10 mail.anotherserver.com

Regards,

[vishal]

Originally posted by mickeymouse
Dear vishal,

Subdomain will not resolve without a main domain name. It is not possible to add an entry with simply subdomain name.It should be like subdomain.maindomain.com. So you add the following in DNS zone file

users MX 10 mail.anotherserver.com.

After propagation it will be

users.maindomain.com MX 10 mail.anotherserver.com

Regards,

Thank you for the reply, But that didnt resolve my problem.
i tried that one before and it showed me
users.maindomain.com.mailserver.com as the MX recored.

Then
I created a mail1 A for IPaddress of mail server
and then
users MX 10 mail1

which resolved it.

Thanks.