My host has gone under....

[damian2001]

I use AlphaRed ans I am sure some are aware they have been having some problems.

One problem is that CPanel licenses have been suspended.

I have tried to get a 15 trial so I can migrate my stuff to my new Cpanel host but as the IP address is 'suspended' this isn't allowed by the licensing server.

I have another IP on that server and obtained the license ok - but I can't seem to change the config so that the server uses this 2nd IP as the main WHM IP and I can migrate my accounts to my new host.

As a hosting customer I have never really had the need to learn the details of Cpanel licensing before.

Any ideas? - Thanks

Damian

[cpanelnick]

Please open a ticket @ https://tickets.cpanel.net/submit/ as this will require a manual override.

[damian2001]

Please open a ticket @ https://tickets.cpanel.net/submit/ as this will require a manual override.

Will do...

Thanks