mysql and terminate an account problem

[whats]

hello
when i terminate an account
if account dont have database without any problem i can terminate it or create it again
but if user account have database ,after terminate i cant create it again
i have bellow error :
sorry , a mysql user with the name ... already exist

i have upper problem in my all accounts!

what can i do ?

centos 6 x86_64 whm 11:30:2

thanks

[whats]

hello , are you there ?!

[whats]

hello
after terminate i cant create it again
i have bellow error :
sorry , a group of user name ... already exist

i have upper problem in my all accounts!
when i need create it again i need remove user from passwd ,group!


what can i do ?

centos 6 x86_64 whm 11:30:2

thanks

[whats]

i used /scripts/upcp --force
i still problem with it, and problem not fix

[cPanelDavidG]

I strongly recommend submitting a support ticket about this issue. http://go.cPanel.net/supportrequest