Named Failure......

[JeanGenie]

Hi

I put a support ticket in to my cPanel reseller over 12 hours ago and they still have no even bothered to respond, this I find terrible and am in desperate need of help...

I rebooted my server which has centOS 5 and cPanel/WHM latest versions. And upon the reboot the named has failed to start... this is what I get when I try to rebbot from whm...

named has failed, please contact the sysadmin (result was "named is not running"). Jul 30 08:58:10 mars named: zone localdomain/IN: loaded serial 42 Jul 30 08:58:10 mars named: zone localhost/IN: loaded serial 42 Jul 30 08:58:10 mars named:

I have also tried a reboot from inside ssh but it does the duty then just says in red FAILURE at the end...

I have asked cPenel source for help but they have not answered even tho I have written at least 7 times, can anyone suggest anything before all my clients up and move away from me....

Sitting here in hope.... and thanks

JG

[chirpy]

You need to tail /var/log/messages when restarting named to see why it is failing.

[JeanGenie]

You need to tail /var/log/messages when restarting named to see why it is failing.

Hi Chirpy

As a complete newbie and novice to all this can you offer me somre advise as to maybe to the complete ssh coding so I can get some more info from it please. I have submitted a support direct with cPanel now but in the past 5 hours I have lost 15 clients, and soon many more... cPanelsource.net have not replied to my screams for help and if I lose much more of my clinet base then it will be no t worth continuing...

Sorry to be a moaner but I have been up all nite waiting for someone to let me know things are happening...

JG

[chirpy]

1. Login to SSH as the root user

2. tail the message log using:

tail -f /var/log/messages

3. Restart named from within WHM

4. Watch for errors in the SSH window (they may shoot past very quickly)

You may be able to get a quick fix by running:

/scripts/fixrndc
/scripts/rebuildnamedconf
service named restart

[JeanGenie]

1. Login to SSH as the root user

2. tail the message log using:

tail -f /var/log/messages

3. Restart named from within WHM

4. Watch for errors in the SSH window (they may shoot past very quickly)

You may be able to get a quick fix by running:

/scripts/fixrndc
/scripts/rebuildnamedconf
service named restart

Hi

You are a complete star...... IT WORKED......

I cannot thank you enough.... I owe you a beer or 10 and thanks..

JG

[hostmedic]

Is there a way to clear /var/named and then rebuild all zones on the server only ?
Let me rephrase - all zones are gone - need to readd them ...

any ideas?

[cpanelkenneth]

Is there a way to clear /var/named and then rebuild all zones on the server only ?
Let me rephrase - all zones are gone - need to readd them ...

any ideas?

Backups, the surest way.

[AndyReed]

Is there a way to clear /var/named and then rebuild all zones on the server only ?
Let me rephrase - all zones are gone - need to readd them.

We wrote a script to re-build the DNS zones for one of our clients. That said, yes it is possible.

BTW, the scripts we are using belong to ServerTune.com and not something I can share or give away.

[hostmedic]

Andy - :-(

I have been a fan for some time - however an answer that says
yes but i am taking my ball and keeping it @ home is just silly...

Post's like that do nothing to help the community.

Now for the good news - this is quite simple...
- we scripted it -and are happy to share
pm for details

[hostmedic]

the issue was due to some strange actions - (had a ticket on this recently)
where suddenly many zones were injected w/ some strange data

Apparently it was due to some crazy code on a dns only product.
All fixed - backups did the job - of course...

Gotta love that R1Soft product as well.