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  1. #1
    Member
    Join Date
    Jul 2008
    Posts
    40

    Default New accounts and nameservers

    One thing that really annoys me when creating a new account on Cpanel. If a customer hasn't changed their nameservers yet and you set up a domain, the DNS records automatically populate with their nameservers.

    This happens despite un-checking the "Use the nameservers specified at the Domain's Registrar
    (ignore locally specified nameservers)".

    Then we get a customer phoning up and saying some people see their new site but one customer sees their old site (weeks after the new one has launched).

    If I then go in and update the nameservers in the DNS entry it's all fine then.

    Firstly, this must be a bug as it doesn't do it correctly. And secondly why do some smaller providers have the issue with checking our nameservers for the ns records where's as most people don't.

  2. #2
    Member
    Join Date
    Jul 2008
    Posts
    40

    Default Re: New accounts and nameservers

    Anyone got any ideas on this?

  3. #3
    Member
    Join Date
    Jul 2008
    Posts
    40

    Default Re: New accounts and nameservers

    This has got to be a bug but nobody has answered

  4. #4
    cPanel Product Evangelist Infopro's Avatar
    Join Date
    May 2003
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    Pennsylvania
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    Root Administrator

    Default Re: New accounts and nameservers

    I think you may be on to something here. I've just created an account and found similar results. Next stop for you should be here: http://go.cpanel.net/bugs
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