new install, crashes in whm

[prodiac]

I posted this on the New Users thread, but I think more people may see it here.

I just installed cpanel for the first time, on a brand new machine. We are using a 15 day trial license to test it out. The install went perfect, and when I logged in to the system from port 2087, it recognized that this was my first time logging in. I went through the first step or two with no problems, then I got to the screen where it says "Initial Quota Scan"

This is what I see there:
-------
Quotas are now on
Using new and old quota support
|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/\|Note: call resetquota with --useplanquotas to reset all quotas to plan defaults
-------

And this crashes the system. Here are the specs on the server:

Dual Xeon 2.6ghz
2GB RAM
1 80 GB IDE Hard Drive
2 x 200GB SATA drives using software raid through the Fedora installs Disk Druid
Fedora Linux Core 2

After power cycling the server (that's all I could do), and trying again -- the same thing happens. Does anybody have any idea what may be causing this?

EDIT: I have also tried running the resetquota command like it says, and it did not help. I was watching top this time when it happened, and quotacheck shot up to 99.2% CPU Usage, which is obviously why I can not do anything.

Thanks,

Chris Eastman
SplitInfinity Networks, Inc.

[Higgins]

I thought the Issue is a Problem with my Server until i read this Post. I had the same Problem with the Quota Setup on Fedora Core 2. Also when i trie fixquotas the System will hang. Seems that this is a Problem with the Fedora Kernel

[dmtnet]

Same thing as above had to go back to fedora 1 after a number of hardware change ups just to make sure.

[errsolutions]

same thing here... thought it was just me not understanding cPanel.

So fedora core 1 is the supported platform ?

Thanks

[yeohbaby]

I'm on FC2 with the latest whm 9.9.8 and cpanel 9.9.8 r160 and this problem still exists. Why is FC2 listed as a supported OS if this is happening?

Is there a way around this via the command line? Since it crashes, should I assume that quotas never end up being turned on? How do I verify this? TIA

[stephenM]

I'm also having the same problem on 2 machines, one is RedHat 9 and the other is Fedora Core 2. The initial quota file generation works perfectly; however subsequent updates to that file cause the system to hang. It still responds to ping and (any already open) SSH sessions, however once you've entered a command it hangs indefinately.

Any resolution would be appreciated!

[yeohbaby]

After rebooting my server, I re-ran the installation and initial configuration in whm. This time, I stayed on the quota screen until it was complete and that seemed to help. It didn't lock up this time.

[crnc]

I've tried 3 times with no luck. Anyone have any resolution on this?

Thanks

[linux-image]

patience my friends.. patience.. please allow the WHM to complete the quota setp.. it will take some time for this.

[crnc]

It says "done" Perhaps its a bit misleading. I'm going to try it again.

[crnc]

Ok, firefox says its "Done" but the server is unresponsive.

Installing Default Quota Databases...../aquota.user..../quota.user..../boot/aquota.user..../boot/quota.user.....Done
Quotas are now on
Updating Quota Files......
quotacheck: Scanning /dev/hda3 [/] |/-\|/-\|/-
quotacheck: Checked 10124 directories and 136242 files

quotacheck: Scanning /dev/hda3 [/]
quotacheck: Checked 10124 directories and 136242 files

....Done
Note: call resetquota with --useplanquotas to reset all quotas to plan defaults

[linux-image]

open /etc/fstab and see if entries like

"LABEL=/ / ext3 defaults,usrquota 1 1"

are there. In case it is there; then

cd /home

ls -al | grep quota

2 files will be listed:
===================
aquota.user
quota.user
====================
if they are there; then quota shld be installed. ( No gaurentee that it is error free.. but still a ray of hope).

try creating a domain at the WHM and assign quota. check if quota is assigned properly.