newbie - it wasnt me!

[marafa]

hello

i m from cairo, egypt (location is important) and right before the weekend, i logged in to my cpanel late at nite.

cpanel told me that my last login was from co.nz.

i wrote to my hosting company. but they said thats impossible, and they insinuated something was wrong with my eye sight.

but since then everytime i log on ..
Last login from: None Recorded.
plus this message..
Serious problem while fetching quota data (quota): Megabytes

HELP!

[casey]

You need to find a new host.

[mickeymouse]

Dear marafa,

Check the permissions for the home directory. Wrong permisions might cause the cpanel to show the last login as none recorded.

Regards,

[marafa]

1. what about that new zealand thing?
2. and the disk quota thing?
3. also, i dint change permissions on the disk

[marafa]

ok .. apparently the site is a .com but its from .nz
and it was support moving me to a new server

thx for ur help

[dgbaker]

The quota error is because the account is at or over their limit. This has been showing up now on cPanel servers for clients with over quota.

[casey]

Originally posted by marafa
ok .. apparently the site is a .com but its from .nz
and it was support moving me to a new server

thx for ur help

They should have explained it to you from the beginning rather than telling you it wasn't happening.

[Snowman30]

Originally posted by dgbaker
The quota error is because the account is at or over their limit. This has been showing up now on cPanel servers for clients with over quota.

anyone know of a fix for this???

I have clients who arent over their quota's and they are still getting this error...

[digitalSite]

I solved my quota issue with one client's account by going to WHM and clicking on "Initial Quota Setup."

Then I made sure that the client had the correct package. Then I checked the quotas again in "Quota Modification."

That's all I did and it solved my issue.

[marafa]

"support" sent me this email:
"the extra disc usage appears to be backups back ups always take
more
space than the origanal files as we back up daily
i will change the place back up so its nothing to worry about

the named subdomains are not working for me"

the second subject of the matter is an old problem i had of finding weird subdomains listed. i deleted them but they keep cropping up. they are like tom.domain.com et al.

one of them i deleted the subdomain entry but it is still alive. there was no subdirectory to it tho and when i go to the web page cpanel says " There is no website configured at this address." its in the form of subdomain2.domain.com where the 2 is the difference b/w my real subdomain n the bogus one.

any ideas?

[Snowman30]

Originally posted by digitalSite
I solved my quota issue with one client's account by going to WHM and clicking on "Initial Quota Setup."

Then I made sure that the client had the correct package. Then I checked the quotas again in "Quota Modification."

That's all I did and it solved my issue.

Ive tried this a couple of times and its fine for a while then screws up again.

Ive also ran /scripts/fixquotas as well, and of course the ever great /scripts/fixeverything

but ti still seems to keep cropping up

[digitalSite]

Hmmm weird...

My issue was the quota for a client kept showing "unlimited" instead of the assigned hosting plan.

This is the version I have:
WHM 8.5.4 cPanel 8.5.4-R7
RedHat 7.3 - WHM X v2.1.1

What error do you see? What does the error say?

[Snowman30]

Im running the same version and im getting

Serious problem while fetching quota data (quota): Megabytes as the error in CPanel, unyet all quotas are ok in WHM