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Thread: No access to Logaholic through cPanel

  1. #1
    Member
    Join Date
    Oct 2003
    Posts
    132

    Default No access to Logaholic through cPanel

    http://cpanel.nameofdomain/frontend/...lic/index.html

    Message:

    Logaholic is performing an upgrade.

    This should only take a few moments.
    You may refresh this page at that time.
    Thank you for your patience.

    Unfortunately it takes already more the 2 days.

    What's that and how to fix that problem ?

  2. #2
    cPanel Product Evangelist Infopro's Avatar
    Join Date
    May 2003
    Location
    Pennsylvania
    Posts
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    cPanel/WHM Access Level

    Root Administrator

    Default Re: No access to Logaholic through cPanel

    I suggest you open a report on this and provide login details so that cPanel Support can get a closer look:
    http://go.cpanel.net/bugs

    Logaholic is new. If there's some issue they need to know about it to fix it.


    Thanks!

  3. #3
    Member
    Join Date
    Jan 2006
    Posts
    151
    cPanel/WHM Access Level

    Root Administrator

    Default Re: No access to Logaholic through cPanel

    @deddy
    Did you submit a ticket?

    Logaholic is not so new now, but it's still not working...
    Logaholic is performing an upgrade.

    This should only take a few moments.
    You may refresh this page at that time.
    Thank you for your patience.

  4. #4
    cPanel Staff cPanelTristan's Avatar
    Join Date
    Oct 2010
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    somewhere over the rainbow
    Posts
    7,611
    cPanel/WHM Access Level

    Root Administrator

    Default Re: No access to Logaholic through cPanel

    Hello dexus,

    Please try to run the following to force a Logaholics update:

    Code:
    mv /usr/local/cpanel/base/3rdparty/Logaholic /usr/local/cpanel/base/3rdparty/Logaholic.bak120619
    /usr/local/cpanel/bin/update-logaholic --force
    service cpanel restart 
    /scripts/upcp --force
    At that point, run an update of the set account's weblogs to force Logaholics to update for the account:

    Code:
    /usr/local/cpanel/scripts/runweblogs username
    Please replace username with the cPanel username. Please check any entries showing an error with Logaholics processing when you run that command.

    Thanks!
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