No RPM In WHM

[ozman84]

i went into my whm, went down to the software tab, clicked install an rpm, and there is nothing in the boxes, how can i update it?

[sawbuck]

Have you tried "Rebuild RPM database" under the "Software" catagory?

[ozman84]

yes i have tried a few times but still no luck

[sawbuck]

Do you see anything like the following in /var/lib/rpm?

Basenames
Conflictname
Dirnames
Filemd5s
Group
Installtid
Name
Packages
Packages.save
Providename
Provideversion
Pubkeys
Requirename
Requireversion
Sha1header
Sigmd5
Triggername

[ozman84]

i currently cant SSH into the server. i will be able to do it in like 12 hours when i get home. but can you give me the next step to the answer yes and no to that question?

[sawbuck]

but can you give me the next step to the answer yes and no to that question?

???

Depending on what you find at /var/lib/rpm - you can try a "rpm –vv –rebuilddb" from the prompt. If you have existing files there a backup first would be in order. Other possibility is your provider has disabled rpm installs.
HTH

[ozman84]

ok i just used the ssh program in my accounts cpanel to log into the root, i ran /var/lib/rpm it came up: -bash: /var/lib/rpm: is a directory. i then ran rpm –vv –rebuilddb. it start to run some stuff
at the end of it, it came up with the folders you listed. but it said they were closed. i then went back to whm, and still nothing in the install an rpm