no stats (awstats, webalizer) on only one domain

[apogee]

Hello,

We've a strange problem, on one domain cpanel don't generates statistics. Only on one domain, on all other domains it works great.

If I run /scripts/runlogsnow, it says "(internal warning) Tue Jan 17 11:15:01 2006 [10521] warn: cpanellogd: stats_log is not defined in /var/cpanel/cpanel.config. Setting to default ( /usr/local/cpanel/logs/stats_log ) at /usr/local/cpanel/cpanellogd line 99.". For all other accountso n this server it works fine.

Have anybody a idea why it works on all account except one?

The bad thing is, that this account is one of the most important...

[chirpy]

Couple of ideas:

1. Are they at or over disk quota?

2. Try running their stats interactively:

/scripts/runweblogs username

and watch for errors.

[apogee]

thanks for your very fast answer, here the results:

Log checker loaded ok..
==> cPanel Log Daemon version 22.2
==> Shared RRDTOOL support enabled
(internal warning) Tue Jan 17 11:29:17 2006 [18395] warn: cpanellogd: stats_log is not defined in /var/cpanel/cpanel.config.  Setting to default ( /usr/local/cpanel/logs/stats_log ) at /usr/local/cpanel/cpanellogd line 99.
[an error occurred while processing this directive]Processing username...
Run Logs domain: domain2-domain1.com BW Limit: 10485758951424 Domains: [domain1.com domain2.com]
Processing exim stats for username.......Done
Archive Status: 0
About to fork for username [ALL DOMAINS: domain1.com domain2.com,domain2-domain1.com]
Complete 

Still no stats

Its not a quota problem...