Results 1 to 2 of 2

Thread: not receiving mail

  1. #1
    Registered User
    Join Date
    Jan 2004
    Posts
    3

    Default not receiving mail

    I setup a new account for someone, and the accounts were not able to send mail. It received mail fine, then after a while the other accounts started being able to send mail. I have no idea what to check for.
    I removed the account, and set it up again, using a different login, the login mail will still not send mail. I ran into this problem before, and it fixed when i reinstalled the account...not this time though. Anyoen have any ideas on what i can check?

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
    Join Date
    Jun 2002
    Location
    Go on, have a guess
    Posts
    13,496

    Default

    Two things:

    1. run /scripts/mailperm

    2. Monitor your mail logs for errors when they try and send:

    tail -f /var/log/maillog

    I presume that you've checked that they are authenticating before sending either by POPing their account immediately before, or using SMTP AUTH.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

Similar Threads

  1. Receiving mail
    By ikejinst in forum E-mail Discussions
    Replies: 1
    Last Post: 08-11-2010, 12:40 PM
  2. Pop Email Not Receiving Mail or Sending Mail
    By demine0 in forum cPanel & WHM Discussions
    Replies: 4
    Last Post: 01-14-2006, 09:53 AM
  3. Am i not receiving some mail?
    By damainman in forum cPanel & WHM Discussions
    Replies: 10
    Last Post: 09-19-2004, 09:42 AM
  4. New account not receiving mail
    By MarkB in forum cPanel & WHM Discussions
    Replies: 0
    Last Post: 06-02-2003, 10:22 AM