not recieving all emails
I have a customer that did not revieve an email 10MB of PDF documents in his account yet the same email was send to his AOL account and he received it.
He then forwarded the email to his account and the forwarded email came in just fine.
I've searched but found nothing.
Anyone have any thoughts?
-Albert
try check marking the box in outlook/express
"My Server Requrires Authentication"
they are using webmail and it is not getting to the mail account on the server
-Albert
ya try all 3 webmail clients?
open up ssh..and tail the log file and send him an email to his account..
see what happens
actually did a grep on the inbox account to see if it was in there also.
that is what is strange, the forwarded email came in but the one from the origional customer did not.
His customer sent to my customers account and also to my customers AOL account.
My customer got the AOL email and nothing on the server here. Then when my customer did a forward from his AOL account the forwarded message arrived.
Strange indeed.
-Albert
what ver of cpanel?..os?
yep that might help
WHM 9.2.0 cPanel 9.3.0-C4
RedHat 8.0 - WHM X v3.1.0
-Albert
might try upgrading cpanel..your a umm..little behind
im currently using cpanel E135 with no issues..
RHE
I did
WHM 9.4.0 cPanel 9.4.1-C135
RedHat 8.0 i686 - WHM X v3.1.0
still nothing, interesting I had them send to me and I got it. I am on the same server but now on same domain.
Interesting his inbox is HUGH. could this be an issue?
-Albert
yea..client might be out of mailbox space..lol
had 100mb still avail.
looks like real issue was,
his customer was had typo in the domain name.
lol and roll over
-Albert
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