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Thread: Not recieving email from root

  1. #1
    Member
    Join Date
    Nov 2006
    Posts
    6

    Default Not recieving email from root

    Hi all,
    Im having problems getting emails from root and they are not in the mail queue either.
    I have tried forced installs etc etc and still dont get any root emails.
    I have checked the WHM config and all the email addresses seem to be in the correct places.
    example of what i mean.
    When i create a new account it says notify me@email.com level three but i never get the email

    Any help would be appreciated no matter how basic.
    Cheers

  2. #2
    cPanel Product Evangelist Infopro's Avatar
    Join Date
    May 2003
    Location
    Pennsylvania
    Posts
    10,122
    cPanel/WHM Access Level

    Root Administrator

    Lightbulb

    As basic as can get, change the main email contacts to another email address on another server and see if it gets thru then. Could be being blocked somewhere.

  3. #3
    Member
    Join Date
    Nov 2006
    Posts
    6

    Default

    Hi already tried that.
    I sent to my personal address
    i sent to my isp providers address
    I also tried having it sent to my hotmail but no luck whatsoever and i know for a fact the the domains are all capable of recieving emails sent by this paticular server.
    Thanks

  4. #4
    Member
    Join Date
    Nov 2006
    Posts
    6

    Default

    I have managed to solve this problem now and below is the reason for it happening.

    This seemed to be related to sendmail which was seg-faulting, I have addressed this by creating a link to the exim binary:

    root@server1 [~]# /usr/sbin/sendmail
    Segmentation fault
    root@server1 [~]# mv /usr/sbin/sendmail /usr/sbin/sendmail.back
    root@server1 [~]# ln -s /usr/sbin/exim /usr/sbin/sendmail
    root@server1 [~]# /usr/sbin/sendmail
    Exim is a Mail Transfer Agent. It is normally called by Mail User Agents, not directly from a shell command line. Options and/or arguments control what it does when called. For a list of options, see the Exim documentation.
    root@server1 [~]#

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