One User Can't receive mail

[embsupafly]

We have one account on the server that can not receive mail, but the users can send mail. Disk quotas look ok.

Here is a snippet from /var/log/exim_mainlog that occurs once the test message has been sent to an address on the user account that can't recv mail:

(spaces added for readability)

2006-04-05 02:06:14 SMTP connection from [**.**.**.**]:39009 I=[**.**.**.**]:25 (TCP/IP connection count = 2)

2006-04-05 02:06:16 ident connection to **.**.**.** timed out

2006-04-05 02:06:17 1FR19l-0002BP-64 <= testsender@gmail.com H=xproxy.gmail.com [**.**.**.**]:39009 I=[**.**.**.**]:25 P=esmtp S=2415 id=bs6f7e3060404s2306x1ads9bb084g8ad233e2df21f@mail.gmail.com T="Re: test" from <testsender@gmail.com> for customerwhocantrecvmail@customerdomain.com

2006-04-05 02:06:17 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1FR19l-0002BP-64

2006-04-05 02:06:22 1FR19l-0002BP-64 <customerwhocantrecvmail@customerdomain.com>: virtual_sa_userdelivery transport output: Invalid operation mode S

2006-04-05 02:06:22 1FR19l-0002BP-64 => eric <customerwhocantrecvmail@customerdomain.com> F=<testsender@gmail.com> P=<testsender@gmail.com> R=virtual_sa_user T=virtual_sa_userdelivery S=2695 QT=5s DT=5s

2006-04-05 02:06:22 1FR19l-0002BP-64 Completed QT=5s

I am concerned to the 3rd to last entry where it shows "invalid operation mode S" and then cuts off.

Any ideas

[embsupafly]

Help please!

[embsupafly]

Anyone Please help!

[capoti]

Anyone Please help!

your best option is to hire a sys admin to fix this problem for ya. i highly recommedn www.servertune.com

[ullalla]

Hi,

Check for the entry for that domain in

/etc/userdomains
/etc/localdomains

if you tehre is no entry then you need to make a entry for that domain.

Thank you

Ullalla.