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Thread: Option to PW Protect Directories is gone.

  1. #1
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    Default Option to PW Protect Directories is gone.

    I went to password protect a directory today via cPanel -> Security -> Password Protect Directories and the option is no longer there. Any idea why or what might have caused this?

    cPanel 11.24.4-C35075

    I've done some cursory searches but I'd figure I'd post just in case anyone can give me a quick answer.

    Thanks.

  2. #2
    Member cpanelinfoseeker's Avatar
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    Did you click on the folder name? When I do, this brings up the settings page for that folder in my cPanel.

    Ron

  3. #3
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by RobK View Post
    I went to password protect a directory today via cPanel -> Security -> Password Protect Directories and the option is no longer there. Any idea why or what might have caused this?

    cPanel 11.24.4-C35075

    I've done some cursory searches but I'd figure I'd post just in case anyone can give me a quick answer.

    Thanks.
    Perhaps your hosting provider has disabled this functionality?

    Are you using FrontPage Extensions by chance?

  4. #4
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    I AM my hosting provider. I have my own server.

    Not not using Frontpage Extensions.

    It was there at least a month or so ago. I haven't changed anything so I was wondering why the option would be gone across all my domains.

    Thought maybe someone else had run into this.

    Thanks for the help so far guys.

  5. #5
    Member cpanelinfoseeker's Avatar
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    If the icon is missing from the Security box, it is probably the feature for "Webprotect" was unchecked (or the file was overwritten with a file without this option enabled).

    If you go to WHM > Packages > Feature Manager and open the feature list that controls the domains, is Webprotect checked?

    The other way is to go in ssh to /var/cpanel/features/ in shell and check the file to see if "webprotect=1" is in the feature file that is being used.

    Hope this may be of help,
    Ron
    Last edited by cpanelinfoseeker; 04-29-2009 at 06:09 PM. Reason: spelling error

  6. #6
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    Thanks cpanelinfoseeker, THAT'S GOT IT.

    Much obliged. I'd hoped it was just some setting I was unaware of or overlooking. Still not sure how it would have gotten changed but it's working again at any rate.

    Thanks!

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