#1 (permalink)  
Old 04-29-2009, 03:04 PM
Registered User
 
Join Date: Jun 2007
Posts: 3
RobK is on a distinguished road
Option to PW Protect Directories is gone.

I went to password protect a directory today via cPanel -> Security -> Password Protect Directories and the option is no longer there. Any idea why or what might have caused this?

cPanel 11.24.4-C35075

I've done some cursory searches but I'd figure I'd post just in case anyone can give me a quick answer.

Thanks.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #2 (permalink)  
Old 04-29-2009, 04:00 PM
cpanelinfoseeker's Avatar
Registered User
 
Join Date: Oct 2002
Location: NE Illinois
Posts: 305
cpanelinfoseeker is on a distinguished road
Did you click on the folder name? When I do, this brings up the settings page for that folder in my cPanel.

Ron
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #3 (permalink)  
Old 04-29-2009, 04:17 PM
cPanelDavidG's Avatar
cPanel Technical Sales
 
Join Date: Nov 2006
Location: Houston, TX
Posts: 8,117
cPanelDavidG is on a distinguished road
Quote:
Originally Posted by RobK View Post
I went to password protect a directory today via cPanel -> Security -> Password Protect Directories and the option is no longer there. Any idea why or what might have caused this?

cPanel 11.24.4-C35075

I've done some cursory searches but I'd figure I'd post just in case anyone can give me a quick answer.

Thanks.
Perhaps your hosting provider has disabled this functionality?

Are you using FrontPage Extensions by chance?
__________________
Need technical assistance? You can find your best avenue for support at: http://support.cPanel.net
-- cPanel David G., Lead Forum Administrator & cPanel Technical Sales Representative
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #4 (permalink)  
Old 04-29-2009, 05:28 PM
Registered User
 
Join Date: Jun 2007
Posts: 3
RobK is on a distinguished road
I AM my hosting provider. I have my own server.

Not not using Frontpage Extensions.

It was there at least a month or so ago. I haven't changed anything so I was wondering why the option would be gone across all my domains.

Thought maybe someone else had run into this.

Thanks for the help so far guys.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #5 (permalink)  
Old 04-29-2009, 06:08 PM
cpanelinfoseeker's Avatar
Registered User
 
Join Date: Oct 2002
Location: NE Illinois
Posts: 305
cpanelinfoseeker is on a distinguished road
If the icon is missing from the Security box, it is probably the feature for "Webprotect" was unchecked (or the file was overwritten with a file without this option enabled).

If you go to WHM > Packages > Feature Manager and open the feature list that controls the domains, is Webprotect checked?

The other way is to go in ssh to /var/cpanel/features/ in shell and check the file to see if "webprotect=1" is in the feature file that is being used.

Hope this may be of help,
Ron

Last edited by cpanelinfoseeker; 04-29-2009 at 06:09 PM. Reason: spelling error
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #6 (permalink)  
Old 04-29-2009, 07:02 PM
Registered User
 
Join Date: Jun 2007
Posts: 3
RobK is on a distinguished road
Thanks cpanelinfoseeker, THAT'S GOT IT.

Much obliged. I'd hoped it was just some setting I was unaware of or overlooking. Still not sure how it would have gotten changed but it's working again at any rate.

Thanks!
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply

Tags
directories , missing , password protect , security

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 08:27 AM.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
© cPanel Inc