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  1. #1
    NT
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    Default Park Wrapper Message

    Hi,

    I have attempted to add an addon domain to one of my cPanel accounts, but I get the following error:

    Error from park wrapper: domain-to-addon.com is owned by another user.

    I know that this has been previously owned by another user, but I don't know where I can find the file which I need to modify for this to work.

    The old user account has been deleted, but for some reason it's still owning this domain.

    Thanks,
    Nick.
    Nick

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    Try searching all the user files in /var/cpanel/users/ for the domain. IF that's not the issue, have a trawl through httpd.conf
    Jonathan Michaelson

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  3. #3
    NT
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    Default

    Hi Jonathan,

    That was my first port-of-call before posting this thread, and I didn't find anything.

    I will have a look through httpd.conf.

    Edit: Nothing there. Any other suggestions?

    Thanks for your help,
    Nick.
    Nick

  4. #4
    NT
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    Default

    By the way, I have checked the usual places in WHM, such as "List Parked Domains", DNS zones and so on.

    I have a nasty feeling that this old account (which previously owned the domain) had to be deleted manually, so it may be that one of the files which should have been deleted/modified may still be intact.

    Regards.
    Nick

  5. #5
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    Have you tried:

    /scripts/updateuserdomains

    Afterwhich, check the files in etc downwards for the domain:

    grep -r domain.com /etc

    Also check for a zone in /var/named/
    Jonathan Michaelson

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  6. #6
    NT
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    Default

    Hi,

    I tried /scripts/updateuserdomains previously.

    Thanks for the grep line, I've run that and can see quite a few results. I'll start looking through them.

    No DNS zone either, checked this previously too.

    Many thanks,
    Nick.
    Nick

  7. #7
    NT
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    Default

    OK, most of the results I got were referring to /etc/vmail/ - I'm assuming this wouldn't help if I removed the domain from these?

    I've also noticed a few things such as /etc/localdomains,v:domain.com, but upon editing that file it looks a bit messy, and I don't really want to mess around with that. Likewise with /etc/named.conf,v.

    I'd be interested to know what the ',v' bit stands for, and whether it's something to be wary of.
    Nick

  8. #8
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    The ,v files are temporary files used by the cPanel scripts and shouldn't be a problem. You can actualy recreate the /etc/vmail folder using:

    /scripts/fullhordereset
    Jonathan Michaelson

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  9. #9
    NT
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    Default

    Hi,

    Thanks for the information - I ran that script and it's tidying up that particular directory now.

    I'm still not having any luck with the ownership issue
    Nick

  10. #10
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    If you have a look in:

    /scripts/park

    It might give you some ideas of where to look. You could also try using the script itself.
    Jonathan Michaelson

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  11. #11
    NT
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    Default

    Thanks, will do.
    Nick

  12. #12
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    Default

    The addon domain broken second time, the cPanel owner so stupid they do the same mistake second time %) but now at cPanel CURRENT Thank you!!! I love you!!!

  13. #13
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    Default problem is resolved :D

    Edit

    /var/cpanel/cpanel.config

    change

    autocreateaentries=1

    to

    autocreateaentries=0

    the problem is resolved

  14. #14
    cPanel Partner NOC cPanel Partner NOC Badge
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    Red face

    Hi

    I cant seem to ge tthis to work.

    I just manually added the ServerAlias to the httpd.conf


    andy
    UK Managed Hosting
    UK Linux Support
    The information given above is intended to be advice only.

  15. #15
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    Default

    We got the sam problem with latest STABLE release. Parked domain cannot be deleted.In file /var/cpanel/cpanel.config we dont have any autocreateaentries . Strange.

    Is there any fix for that or it must more frustrated as it is?

    Regards.

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