Permission denied when changing directories in file manager

[acetate]

Hi,

I don't know when this broke but today several of my customers are complaining that they can't access their &www& directory from within the file manager. Upon further investigation, it seems like the file manager can not access any directory that's a link to another directory. However, it can open a file that is a link to another file.. Anyone else is having this problem? Thanks in advance..

[hst]

Did you recently update Cpanel. To what version. I have seen several other comments about an update CP problem that has caused this.

[hst]

Did you recently update Cpanel. To what version. I have seen several other comments about an update CP problem that has caused this.

[acetate]

Latest one.. I have cpanel auto update..

4.8.0-STABLE_66

[H2Hosting.com]

i have the same problem

[HOSTFORWEB]

We have same problem here:
&Unable to change directory to /home/tntpawnc/www! You do not seem to have access permission! &

[griz]

Same here, although permissions for www are correct, and public_html is accessible.

Larry

[Craig]

Yes we too have had a couple of users report this problem.

Craig

[Craig]

I just posted it as a bug report, Bugzilla Bug 677.

Craig.

[Maximiliam]

Same problem here!

Btw.. is there anyway to force the logs to update even if the load is higher than normal?

[(SH)Saeed]

I just tried it on our server and it seems to work just fine here.