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  1. #1
    kjg
    kjg is offline
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    Default phpPgAdmin do not work any more in 11.28.28

    After upgrade, accessing databases via cpanel - phpPgAdmin do not work any more

    I see the databases, and when clicking one of them, I can see tables etc

    I cannot see any data in the databases and not run SQL queries

    In the left column there is only the text Servers and under that a X-d database icon plus the text PostgreSQL

    Usually this expands into the different databases on the account and down via public - tables etc

    The only thing happening when clicking "PostgreSQL" in left column is that the login form shows for a second or two in right column (main window) and after that the list of DB is shown in the right column.
    Same thing if I click any of the database names and the "public" row is shown to the right. Etc etc In the left column, nothing happends.

    But, I cannot browse any data, nor change, insert, query etc. And since I cannot open privileges settings, I cant add user or check settings

    Is there another way to open phpPgAdmin until this is fixed?

    // kjg

  2. #2
    kjg
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    Updated:
    Tested on another server and the same error occurs.

    Tested with and without SSL and the same error occurs.

    Server info:
    Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5
    CentOS 5.5
    WHM 11.28.28 (or 11.28.15 as it say in change log)
    PostgreSQL 8.1.22
    suphp
    php 5.2.14

    // kjg

  3. #3
    kjg
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    Update again:
    Tested to add the database via the Database Map Tool in WHM, but no success

    Same error still.

    Would really appreciate if someone could give me a hint in how to solve this. Our users really need to have phpPgAdmin access to the databases.

    // kjg

  4. #4
    kjg
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    For all of you that have the same issues, here are some good news:

    I opened a support ticket for this and just got the reply:

    "This issue has been repaired in the latest RELEASE build, if you run a '/scripts/upcp --force' this issue should be resolved."

    //kjg

  5. #5
    kjg
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    Unfortunately the new build did not solve the phpPgAdmin issue as it was supposed to do.

    Upgraded all servers to 11.28.35 but it did not help.

    Still no account can use phpPgAdmin

    I am waiting for the cPanel support to give a new reply on this issue, but until then: If anyone has a solution on how to bypass the problem it would be appreciated.

    // kjg

  6. #6
    cPanel Staff cpanelnick's Avatar
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    kjg, Could you please post the ticket #?

    Thanks
    -Nick
    cPanel Inc.

    Need support? Submit a request here. Complimentary support is available to all license holders regardless of where you purchased your license.
    Need a complimentary support account? Create one here.

  7. #7
    kjg
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    The latest response I got in the ticket was:

    "I've replicated this behavior on a test server and created internal case #44688"

    So I guess that is the number you need? Or?

    // kjg

  8. #8
    cPanel Staff cpanelnick's Avatar
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    Thanks, I was able to find your ticket number in the case. I will keep watching as it progresses to make sure you get resolution.
    -Nick
    cPanel Inc.

    Need support? Submit a request here. Complimentary support is available to all license holders regardless of where you purchased your license.
    Need a complimentary support account? Create one here.

  9. #9
    kjg
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    Got another reply yesterday from the excellent cPanel support staff.
    It seems this is a browser related issue.

    If you use Chrome, it works fine.

    So until it is fixed in a coming release, you can use chrome.

    // kjg
    Last edited by kjg; 11-14-2010 at 03:46 AM. Reason: corrected spelling

  10. #10
    cPanel Development cpanelkenneth's Avatar
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    This should be resolved in our next 11.28 build. There was some javascript doing the wrong thing, which would result in logging the user out of phpPgAdmin.
    Kenneth
    Product Manager
    cPanel, Inc.

  11. #11
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    Default Re: phpPgAdmin does not work anymore in 11.28.28

    Chrome is no longer working since update to 11.28.39
    In the meantime a real desaster.

  12. #12
    cPanel Staff cpanelnick's Avatar
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    The fixed for this issue was merged into 11.28 @ 11/17/2010 (Today) 11:13 AM Central Time. It should be available in the next public 11.28 build.
    -Nick
    cPanel Inc.

    Need support? Submit a request here. Complimentary support is available to all license holders regardless of where you purchased your license.
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  13. #13
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    Default Re: phpPgAdmin does not work anymore in 11.28.28

    No access to database(s).
    phpPgAdmin page blinks as soon as open
    although username/password seems to be
    available now.

    We return to stable where necessary.

  14. #14
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Lightbulb Re: phpPgAdmin does not work anymore in 11.28.28

    Quote Originally Posted by deddy View Post
    No access to database(s).
    phpPgAdmin page blinks as soon as open
    although username/password seems to be
    available now.

    We return to stable where necessary.
    To the best of my knowledge the phpPgAdmin difficulty discussed in this thread should be fully resolved as of cPanel 11.28.42, while the latest available version is cPanel 11.28.45 as of the time of writing. I recommend to ensure that your cPanel installation is using the latest version available with automatic updates enabled. While it always an option to switch between update tiers, I would not consider reverting to a different update tier when it involves a significant downgrade (e.g., from 11.28 down to 11.26).
    Last edited by cpanelnick; 11-20-2010 at 01:11 AM. Reason: spelling

  15. #15
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    Default Re: phpPgAdmin do not work any more in 11.28.28

    I'm so sorry but it is still not working.

    Current version 11.28.45

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