Pointing DNS to New Domain

[panelist]

Hello-

I've been reading some of the posts here, and it seems you all are way beyond me. I have a simple question, and I hope you can give me an answer simple enough for me to understand.

I just got a resellers account at a hosting service with let's say "elusive" support. They told me I needed to change my DNS, but didn't explain how.

When I type my sitename.com into a browser, the broser error message says it can't find it. When I try to check my e-mail via Outlook Express, the error message says it can't be found.

I CAN see it by looking it up in register.com, but I can't get any access.

I'm sure it's just a simple click in cPanel, but I can't figure out which click.

Any help would be appreciated.

[mitul]

Can you give us the domain name. Will help us to trace the problem.

[Networkologist]

Do you have your own name servers?

If not, then login to your account at your Registrar (register.com?) and change the DNS/Hosting info to the name servers of your "elusive" Host. They should have at least told you what name servers to use.

[panelist]

Thank you for your responses. I had some additional difficulties with the host, and just decided to cancel my account with them altogether. So I suppose my domain will be in purgatory for awhile until I find a suitable location to park.

Thanks again.