pop email on addon domains, can get mail, not send

[rich2]

the topic says most of it, for the addon domains on a clients account, the user made can get email sent to him/her but trying to send out (smtp) hangs @ the smtp login screen of my email client (in this case outlook express) all main accounts and domains work fine, just addon domains.

as of this post i am running
WHM 5.0.0
Cpanel 5.0.0-70

anyone else have this issue?
or any resolutions?

[nodehost]

Same problem here - can not send, but can receive.

[fog]

Same here.

[rich2]

ok i am hoping some1 sees this thread other than just us... i will put in a bug report if one hasnt been put in already

[AlaskanWolf]

any resovle to this?

[rich2]

not that i know of

[moronhead]

One thing to try is to make sure the DNS entries in /var/cpanel/username don't have duplicate id numbers.

[gilberti]

Any news on this topic? I'm currently having this problem.

cPanel.net Support Ticket Number:

[Trel]

Some ISP's will force you to use their SMTP server for sending mail. This especially happens with Dial up.

I think if you search at http://www.dslreports.com with their search feature you can find a list of which ISP's do this.

I know Direcway Dial up is one of them.

cPanel.net Support Ticket Number:

[Trel]

I got this list of ISP's but the need to add Direcway Dialup

http://host.cdesystems.com/faq/email_SMTP_Error.htm

^That list's affected ISPs^

cPanel.net Support Ticket Number:

[gilberti]

Hosted Domain = domainA
Addon Domain = domainB

While I'm able to send out through SMTP mail.domainA.com, my add on can't send email out through mail.domainB.com.

cPanel.net Support Ticket Number:

[DWHS.net]

I can't send email all day!!!

Please help, this is a disaster...

Ever since I upgraded today the sending mail on pop3 does not work.

Is there a fix, here is the error:

email can't be sent because one of the recipients was rejected by the server. (every email is rejected)
550, relaying to xxxx.com prohibited by administrator.

Pleeeeese help...

Thank you, Charles

Fix--------------------


Fixed now, it just started working again after doing nothing about 4-5 hours later...

Strange stuff

cPanel.net Support Ticket Number:

[DWHS.net]

For the record, the problem came back minutes later so I did a server reboot and every email account now works great.

Maybe a reboot is a good idea for the the latest build... Don't quote me

cPanel.net Support Ticket Number:

[Shiekron2]

Same problem here.

Any update on the situation?

cPanel.net Support Ticket Number:

[DWHS.net]

It fixed itself here for about a week now, the only thing I did special was update cpanel and clean out the mail que.

-Charles

cPanel.net Support Ticket Number: