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  1. #1
    Member
    Join Date
    Mar 2003
    Posts
    55

    Default Pop Email Not Receiving Mail

    Hello,

    I'm having problems with one account on my server. All of the mail accounts on that account will not function from a pop3 email client.

    When ever I try to check the mail it logs in fine, but tells me there are no messages on the server. If i look in the account via the web mail. I see the messages.

    Note: Sending mail works fine on this account now.

    Any time i check the email through pop, nothing is updated in the /var/log/exim_mainlog file.

    Can somone give me a hand here?
    Last edited by demine0; 01-09-2006 at 06:49 PM.

  2. #2
    Member
    Join Date
    Mar 2003
    Posts
    55

    Default

    I have a ticket in to. No-one has responced in about 2 days now....

    The ticket ID is 123232

  3. #3
    Member
    Join Date
    Apr 2005
    Posts
    9

    Default

    I'm having the same problem.
    Hopefully, there will be a fix before Monday morning. This isn't good for business!

  4. #4
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
    Join Date
    Jun 2002
    Location
    Go on, have a guess
    Posts
    13,495

    Default

    The fix is only going to come from you.

    For POP errors you should be looking in maillog, for SMTP errors you should be looking in exim_mainlog. What exactly are the errors that you're seeing from the email client and the correspnding messages in the logs?
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

  5. #5
    Member
    Join Date
    Mar 2004
    Location
    This Planet
    Posts
    984

    Default

    Check the Junk Mail folder on your desktop client (if any). Just a shot in the dark :-)

    anup

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