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  1. #1
    Member
    Join Date
    Jan 2005
    Posts
    19

    Default POP3 not working, but for new accounts only.

    Good Afternoon,

    I am currently having an odd problem on just one of my servers. All new customers or new pop3 accounts created with current customers do not pop; any already established pop3 accounts work just fine. However the defaulted user that is created when a new account is create, that address works.

    Now the odd things are that the new accounts will work via web mail, and in Outlook/Express/Thunderbird but sending mail only. Yes we require authentication. So the accounts are getting created. The accounts also accept email, which I can view, but again in web mail only.

    This problem has just started, now the only item that has changed is that MailScanner was installed. However I ran the free version now for about two weeks no problems. I have opened a ticket with configservers; it was suggested to try the following commands.

    /scripts/updateuserdomains
    /scripts/mailperm

    This did not fix the problem.

    When tailing the mail log the only item I get is
    “Command stream end of file while reading line user”

    I have tried the following items
    killall -9 cppop
    /scripts/restartsrv cppop

    check for this and disable it cpanel does not need it
    /etc/xinetd.d/popa3d “Is not there.”

    service xinetd restart
    service cpanel restart

    domain name entries are available in /etc/localdomains and /ets/trueuserdomains files.

    Nothing seems to work.
    I have even use cPanel’s email.reg to config Outlook Express, this did not work.

    Again this is only affecting new pop3 accounts and only the means to login via a third party mail client.

  2. #2
    Member
    Join Date
    Jan 2005
    Posts
    19

    Default

    Found the problem.. It looks like there was a conflict some how with the stunnel.

    did a more ipop3 and found it enabled.

    Changed to disabled = yes

    did a service cpanel stop
    service xinitd restart
    service cpanel start

    All is well.

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