Problem Add User in WHM / CPANEL

[phpman]

Hello Friends;


I am with a problem in CPANEL/WHM. He not accepts the creation of new bills. Any bill that I try to create I obtain the following message:

-------------------------------

Creation for Shell

root@xeon [~]# /scripts/wwwacct
WWWAcct 8.0 by J. Nick Koston

Please use the this syntax
wwwacct <domain> <user> <pass> <quota> <cpmod[advanced/?]> <ip[y/n]> <cgi[y/n]> <frontpage[y/n]> <maxftp> <maxsql> <maxpop> <maxlst> <maxsub> <bwlimit> <hasshell[y]/[n]>

Reverting to Manual Input

Domain Name? testeteste.biz
Do you want to use a ip [y]? n
Do you give cgi access [y]? n
Do you give frontpage server exts [y]? n
Quota in megs (0 for unlimited) [0] 100
UserName [testetes]?
Password? 123456
Cpanel Module [advanced]? x
Sorry [] is not a valid domain name

root@xeon [~]#
--------------------------

and

-------------------------

Creation for WHM

WWWAcct 8.0 by J. Nick Koston

+===================================+
| New Account Info |
+===================================+
| Domain: testeteste.uk
| Ip: 63.247.87.202 (n)
| HasCgi: n
| UserName: uktest
| PassWord: 123456
| CpanelMod: x
| HomeRoot: /home
| Quota: unlimited Meg
| NameServer1: ns1.gwnet.com
| NameServer2: ns2.gwnet.com
| NameServer3: ns3.gwnet.com
| NameServer4:
+===================================+
User uktest added
Changing password for uktest
Password for uktest has been changed
Unable to add the user uktest

Account Creation Complete!!!
-------------------------

I already opened 3 tickets in Cpanel, in the first ticket they solved the problem, more unhappily the problem happened the following day again; the second ticket this in open for 2 days without any manifestation of them on the theme and the last (third) it was closed for duplicity.

Working in the problem discovered the following mistake.

Does this problem already happen to 3 days and me I am in serious distress with my customers, can you be me helping to solve that???

When i try to see the cpanel error_log, i cant see it... i was wondering if i can chek whats wrong on the log, but log only have this:

root@xeon [/usr/local/cpanel/logs]# tail error_log
Incorrectly built binary which accesses errno or h_errno directly. Needs to be fixed.
Incorrectly built binary which accesses errno or h_errno directly. Needs to be fixed.


Ticket in Cpanel
1 - https://tickets.cpanel.net/review/?i...cid=UQHNfxxWbs
2 - https://tickets.cpanel.net/review/?i...cid=rZKI_R10zz
3 - https://tickets.cpanel.net/review/?i...cid=He7UuSCCwJ

My post in Fórum
http://forums.cpanel.net/showthread....7894#post87894

Thank you

cPanel.net Support Ticket Number: 35247

[efeito]

Any updates on this?

[phpman]

Yes

Stable --> Release
Release --> Edge
Edge --> Stable
Stable --> Release

[efeito]

Anyone found a solution for this?

Please?

Cpanel dont get an answer :|

[AlexF]

Originally posted by phpman
Hello Friends;



Ticket in Cpanel
1 - https://tickets.cpanel.net/review/?i...cid=UQHNfxxWbs
2 - https://tickets.cpanel.net/review/?i...cid=rZKI_R10zz
3 - https://tickets.cpanel.net/review/?i...cid=He7UuSCCwJ

You might not want to refer to tickets on the forums as your login/pass pair is listed.. Hopefully, you have replaced the pass.

[atfca]

I faced with this problem too.

Any updated?

[PacoSS]

I have the same problem with a new server

[atfca]

Hi,

After CP guy logged in to fix my problem, he has found that my server is running nscd. After he stop that process, It's working fine.

Hope this help,

[PacoSS]

Yes, in my box too.

The question is: i have create a "big" reseller account to the user that buy me that dedicated server. He is really a newbie, and i don't understand how can he activated "nscd".

I have deleted from /etc/passwd and the /home dirs for the failed created users, but they still to be alive for WHM. I must have choose another ones differents.

[Argious]

What exactly is nscd and what does it do?

[cpanelnick]

NAME
/usr/sbin/nscd - name service cache daemon

DESCRIPTION
Nscd is a daemon that provides a cache for the most common name service
requests. The default configuration file, /etc/nscd.conf, determines
the behavior of the cache daemon. See nscd.conf(5).

Nscd provides cacheing for the passwd(5), group(5), and hosts(5)
databases through standard libc interfaces, such as getpwnam(3), getp-
wuid(3), getgrnam(3), getgrgid(3), gethostbyname(3), and others. Each
cache has a separate TTL (time-to-live) for its data; modifying the
local database (/etc/passwd, and so forth) causes the cache to become
invalidated within fifteen seconds. Note that the shadow file is
specifically not cached. getspnam(3) calls remain uncached as a
result.


Generally nscd ends up caching old password data for 15 seconds, which generally leads to disasters.

To remove it on rh:

/sbin/chkconfig --del nscd
/sbin/service nscd stop