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  1. #1
    Member
    Join Date
    Aug 2004
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    Default Problem Creating Account (DNS) WHM 11.15.0

    Hi,

    I'm trying to create a new account. The problem is the DNS is always pointing at the NS on the old host. It doesn't matter what I do, and it doesn't matter whether I wait and it shows ns1.my.com, but when I create the account it always come back as ns1.oldhost.com

    Help... please

    --------
    Geoff

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
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    Houston, TX
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    11,189
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    Root Administrator

    Default

    Quote Originally Posted by Ashocka View Post
    Hi,

    I'm trying to create a new account. The problem is the DNS is always pointing at the NS on the old host. It doesn't matter what I do, and it doesn't matter whether I wait and it shows ns1.my.com, but when I create the account it always come back as ns1.oldhost.com

    Help... please

    --------
    Geoff
    In WHM -> Server Configuration -> Tweak Settings is When adding a new domain, if the domain is already registered, ignore the configured nameservers, and set the NS line to the authoritative (registered) ones. checked? If so, uncheck it, click save and try again.

  3. #3
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    Aug 2004
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    Default

    Yeah, it was checked... thanks

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