Problem with Exim :(

[Deimos2]

Started today on my dedicated server and I can't understand why

First thing I noticed was I couldn't send any emails via outlook, it kept coming up with the username/password prompt.

I tried sending an email from my hotmail account to a pop3 account on this server and it came back with

Reporting-MTA: dns;hotmail.com
Received-From-MTA: dns;mail.hotmail.com
Arrival-Date: Fri, 18 Mar 2005 12:04:37 -0800

Final-Recipient: rfc822;deimos@*********
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550-Verification failed for <*******@hotmail.com>
550-unrouteable mail domain "hotmail.com"
550 Sender verify failed


In the "panic" log for exim, there's this..

2005-03-18 10:10:08 1DCIhn-00032R-Ni == nobody@server1.worthingweb.com R=localuser T=local_delivery defer (-52): Retry time not yet reached
2005-03-18 10:10:08 End queue run: pid=4273
2005-03-18 10:10:08 exim 4.44 daemon started: pid=4290, no queue runs, listening for SMTPS on port 465 (IPv4)
2005-03-18 10:10:22 fixed_login authenticator failed for (1st) [80.0.173.21]: 435 Unable to authenticate at present (set_id=deimos@uoforums.com): Undefined subroutine &main::checkuserpass called.

2005-03-18 10:10:24 fixed_login authenticator failed for (1st) [80.0.173.21]: 435 Unable to authenticate at present (set_id=deimos@uoforums.com): Undefined subroutine &main::checkuserpass called.

2005-03-18 10:12:03 fixed_login authenticator failed for (1st) [80.0.173.21]: 435 Unable to authenticate at present (set_id=deimos@uoforums.com): Undefined subroutine &main::checkuserpass called.

2005-03-18 10:13:57 fixed_login authenticator failed for (1st) [80.0.173.21]: 435 Unable to authenticate at present (set_id=deimos@uoforums.com): Undefined subroutine &main::checkuserpass called.

2005-03-18 10:13:58 fixed_login authenticator failed for (1st) [80.0.173.21]: 435 Unable to authenticate at present (set_id=deimos@uoforums.com): Undefined subroutine &main::checkuserpass called.

2005-03-18 10:15:25 1DCK8D-0001RP-JL <= nobody@server1.worthingweb.com U=nobody P=local S=690 id=200503181608.96496b869481@www.uoforums.com
2005-03-18 10:15:25 1DCK8D-0001RP-JL failed to expand condition "${perl{checksa_deliver}{$domain}{$local_part}{$received_protocol}}" for virtual_sa_user router: Undefined subroutine &main::checksa_deliver called.

2005-03-18 10:15:25 1DCK8D-0001RP-JL failed to expand condition "${perl{check_deliver_spam}{$domain}{$local_part}}" for virtual_user_spam router: Undefined subroutine &main::check_deliver_spam called.

2005-03-18 10:15:25 1DCK8D-0001RP-JL failed to expand condition "${perl{checkbx_deliver}{$domain}{$local_part}}" for virtual_boxtraper_user router: Undefined subroutine &main::checkbx_deliver called.

2005-03-18 10:15:25 1DCK8D-0001RP-JL failed to expand condition "${perl{check_deliver}{$domain}{$local_part}}" for virtual_user router: Undefined subroutine &main::check_deliver called.

2005-03-18 10:15:25 1DCK8D-0001RP-JL failed to expand condition "${perl{checkusersa}{$local_part}{$received_protocol}}" for sa_localuser router: Undefined subroutine &main::checkusersa called.

2005-03-18 10:15:25 1DCK8D-0001RP-JL failed to expand condition "${perl{hasfilterfile}{$local_part}}" for central_user_filter router: Undefined subroutine &main::hasfilterfile called.

2005-03-18 10:15:25 1DCK8D-0001RP-JL failed to expand condition "${perl{checkuserspambox}{$local_part}}" for localuser_spam router: Undefined subroutine &main::checkuserspambox called.

2005-03-18 10:15:25 1DCK8D-0001RP-JL failed to expand condition "${perl{checkuserbx}{$local_part}}" for boxtrapper_localuser router: Undefined subroutine &main::checkuserbx called.

Can someone help me out? heh

[cpanelnick]

Try reinstalling exim with /scripts/exim4 ?

Did you chattr anything +i?

[Deimos2]

Hi Nick

I've tried reinstalling exim using that command, it doesn't work
I did notice this error when trying it though....

error: cannot open Packages index using db3 - Permission denied (13)
error: cannot open Packages database in /var/lib/rpm

As for the chattry thing, how would I go about doing that?
Sorry i'm not fluent in cpanel or linux

[AndyReed]

Unless you know what you are doing, I am afraid you might do more damage to your mail server. Now, it seems that you need to re-install and configure Exim4 manually.

Good luck!

[Deimos2]

Great

Anyone know of any good guides? heh

[networxhosting]

have you tried /script/reseteximtodefaults ?

Also, maybe try chattr -i /etc/exim.* before you do that as well..

worth a shot if you are still having issues..

[osmotech]

We were having this problem also this morning after uping to the latest release build, had to go in whm and under Service Configuration -> Exim Config Editor .. click Reset to Default and save... restart exim then run /scripts/exim4 --latest

you are probably geting the error reuping exim due to the fact exim didn't fully start because of a missing config (happened to us this morning)... Hope the helps

[Deimos2]

Hi all

I tried that and this is what I get

root@server1 [~]# /scripts/exim4 --latest
Exim Setup Script Version 17.0
Fetching version information from http://updates.cpanel.net/eximinstall/version
(RELEASE)....Done
This is the exim 4.44 installer release number 0 for platform fedora 1
Gathering header information file(s) from server(s)
Server: Fedora Core 1 - i386/i686 - Base
Server: Fedora Core 1 - i386/i686 - Updates
Finding updated packages
Downloading needed headers
db4-devel is installed and is the latest version.
pam-devel is installed and is the latest version.
openssl is installed and is the latest version.
openssl-devel is installed and is the latest version.
gcc is installed and is the latest version.
glibc-devel is installed and is the latest version.
zlib-devel is installed and is the latest version.
rpm-build is installed and is the latest version.
Resolving dependencies
.Dependencies resolved
I will do the following:
[install: openssl096 0.9.6-26.i386]
[install: compat-db 4.0.14-2.i386]
[install: openssl096b 0.9.6b-18.i386]
I will install/upgrade these to satisfy the dependencies:
[deps: compat-libstdc++ 7.3-2.96.118.i386]
warning: rpmts_HdrFromFdno: V3 DSA signature: NOKEY, key ID db42a60e
Error: Could not find the GPG Key necessary to validate pkg /var/cache/yum/base/packages/compat-libstdc++-7.3-2.96.118.i386.rpm
Error: You may want to run yum clean or remove the file:
/var/cache/yum/base/packages/compat-libstdc++-7.3-2.96.118.i386.rpm
Error: You may also check that you have the correct GPG keys installed
Resetting Exim to cPanel Defaults and Installing the Latest Version
`/etc/localdomains' -> `/etc/localdomains.eximreset'
`/etc/aliases' -> `/etc/aliases.eximreset'
`/etc/secondarymx' -> `/etc/secondarymx.eximreset'
--20:05:57-- http://diff.cpanel.net/exim/4.44-0/f...5pass.i386.rpm
=> `exim-4.44-0_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass.i386.rpm'
Resolving diff.cpanel.net... done.
Connecting to diff.cpanel.net[69.72.164.155]:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 2,107,450 [application/x-rpm]

100%[=================================================================================================================>] 2,107,450 1.04M/s ETA 00:00

20:05:59 (1.04 MB/s) - `exim-4.44-0_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass.i386.rpm' saved [2107450/2107450]

error: cannot open Packages index using db3 - Permission denied (13)
error: cannot open Packages database in /var/lib/rpm
`/etc/localdomains.eximreset' -> `/etc/localdomains'
`/etc/aliases.eximreset' -> `/etc/aliases'
`/etc/secondarymx.eximreset' -> `/etc/secondarymx'
Building exim.conf...Exim version 4.44 #1 built 15-Jan-2005 08:29:50
Copyright (c) University of Cambridge 2004
Berkeley DB: Sleepycat Software: Berkeley DB 4.1.25: (October 24, 2003)
Support for: iconv() PAM Perl OpenSSL
Lookups: lsearch wildlsearch nwildlsearch iplsearch dbm dbmnz
Authenticators: cram_md5 plaintext spa
Routers: accept dnslookup ipliteral manualroute queryprogram redirect
Transports: appendfile autoreply pipe smtp
Contains exiscan-acl patch revision 28 (c) Tom Kistner [http://duncanthrax.net/exiscan/]
Configuration file is /etc/exim.conf.buildtest
`/etc/exim.conf.buildtest' -> `/etc/exim.conf'
Done
exim: no process killed
Waiting for exim to restart..............finished.

mailnull 1340 0.0 0.9 9840 4728 ? S 15:42 0:00 /usr/bin/perl /usr/local/cpanel/bin/eximstats
mailnull 9410 0.0 0.3 7420 1600 ? S 20:06 0:00 /usr/sbin/exim -bd -q60m
mailnull 9415 0.0 0.3 7268 1552 ? S 20:06 0:00 /usr/sbin/exim -tls-on-connect -bd -oX 465
root 9446 0.2 0.3 4556 1624 ? S 20:06 0:00 antirelayd

exim started ok
0 entries written
0 entries written
0 entries written
0 entries written
Install Complete
root@server1 [~]#

I allways get that rpm database error.

[destr0yr]

I allways get that rpm database error.

Running core 1? Try updating your yum.conf with teh info here: http://www.fedoralegacy.org/docs/yum-fc1.php, followed by /scripts/sysup.

Still getting the error w/Exim? Try "exim -bt test@hotmail.com" and "exim -odf -v test@hotmail.com". what do they spit out?

[Deimos2]

Running core 1? Try updating your yum.conf with teh info here: http://www.fedoralegacy.org/docs/yum-fc1.php, followed by /scripts/sysup.

Did as the instructions said, I got this when running the sysup

Running test transaction:
error: db4 error(13) from db->close: Permission denied
error: db4 error(13) from db->close: Permission denied
Test transaction complete, Success!
error: cannot open Packages index using db3 - Permission denied (13)
error: cannot open Packages database in /var/lib/rpm
Updated: XFree86-devel 4.3.0-59.legacy.i386 XFree86-libs 4.3.0-59.legacy.i386
Dep Installed: XFree86-libs-data 4.3.0-59.legacy.i386 XFree86-xfs 4.3.0-59.legacy.i386
Transaction(s) Complete

Still getting the error w/Exim? Try "exim -bt test@hotmail.com" and "exim -odf -v test@hotmail.com". what do they spit out?

Tried the first command, it came back with

root@server1 [/etc]# exim -bt adam_dresch@hotmail.com
LOG: MAIN PANIC
failed to expand condition "${perl{checkspam}}" for lookuphost router: Undefined subroutine &main::checkspam called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkspam}}" for literal router: Undefined subroutine &main::checkspam called.

adam_dresch@hotmail.com is undeliverable:
unrouteable mail domain "hotmail.com"
root@server1 [/etc]#

The second command just sits there, it's been there for about 2 minutes now

[destr0yr]

i'm not really sure what the db4 error is...

hmm. try "rpm --rebuildb" and "/scripts/reseteximtodefaults". or the resetexim thing doesnt work, try "/scripts/exim4".

[Deimos2]

i'm not really sure what the db4 error is...

hmm. try "rpm --rebuildb" and "/scripts/reseteximtodefaults". or the resetexim thing doesnt work, try "/scripts/exim4".

Yea i've tried all of those, it still does the same thing.

[AndyReed]

Well, you need to hire a sys admin to fix this problem.

[Deimos2]

Heh, no need
The server was down when I got up this morning
According to Mcpaa, the company who I host through, several files had been corrupted or destoryed and i'd have to pay them $50 to do an OS reload and i'd lose all data.

So my only option, to my knowledge is to purchase a 2nd drive, have the OS reloaded on it with the old drive still attached, setup all the accounts manually in Cpanel, then simplly copy the home directories to the new drive, or is that TO simple?

[Deimos2]

If anyone can confirm that, i'd appreciate it.