problem with exim upgrade

[markhard]

can you run this:

#rpm -qa exim or #rpm -qa db4

if you can, it should be no problem with your RPM database, but if you get something like this:

rpmdb: /var/lib/rpm/Packages: unexpected file type or format
error: cannot open Packages index using db3 - Invalid argument (22)

that means your RPM database is broken, use http://www.rpm.org/hintskinks/repairdb/ guide to fix, if the problem (rpm database) still exist, well.. i already done this:

#mv Packages Packages-orig
#rpm --initdb (sorry not --rebuilddb)

and RPM database fixed, i can run rpm -i/-U/-qa again and rpm in WHM is showing packages.

to fix email (exim) problem, try this step:
1. check from WHM "Service Status" page, if you see exim() then the rpm doesn't know that exim is actually installed (because we reset the RPM database, when we fix RPM database).
it should be showing something like: exim (exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass)

2. ensure again if exim is installed by doing:

#rpm -qa exim

if there is no output, then download the exim rpm here (for trustix 2.2): http://diff.cpanel.net/exim/4.52-7/t...5pass.i586.rpm

3. and upgrade exim:

#rpm -Uvh exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass.i586.rpm

4. if you get dependecies error, in my case 'rsync', use SWUP to install it:

#swup --install rsync

then re-try upgrading exim.

5. check if exim already installed:

#rpm -qa exim

it should be showing: exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass

[dev32]

can you run this:

that means your RPM database is broken, use http://www.rpm.org/hintskinks/repairdb/ guide to fix, if the problem (rpm database) still exist, well.. i already done this:

#mv Packages Packages-orig
#rpm --initdb (sorry not --rebuilddb)

.....

Thanks markhard!

Following your instructions I've managed to rebuild the RPM (now showing on cpanel).
Then tried this as indicated on this thread: /scripts/eximup --force
and a long list os software was downloaded ...

Rebooted the machine and tried sending email ... nothing!
'service status' still shows: exim () -> up

Then updated cpanel [RELEASED] version ... no errors on update but the problems still remain! Still cant send / receive email !!

On Delivery attempt for queued messages I get the following: ( sorry for long post)

Message 1E5V9m-0003LO-BJ is no longer frozen
delivering 1E5V9m-0003LO-BJ
LOG: MAIN PANIC
failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkusersa}{$local_part}{$received_protocol}}" for sa_localuser router: Undefined subroutine &main::checkusersa called.

LOG: MAIN PANIC
failed to expand condition "${perl{hasfilterfile}{$local_part}}" for central_user_filter router: Undefined subroutine &main::hasfilterfile called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkvalias}{$domain}{$local_part}}" for has_alias_but_no_mailbox_discarded_to_prevent_loop router: Undefined subroutine &main::checkvalias called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkspam}}" for lookuphost router: Undefined subroutine &main::checkspam called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkspam}}" for literal router: Undefined subroutine &main::checkspam called.

LOG: MAIN
** *******@domain[hiden].com <root@******.domain[hiden].com> R=fail_remote_domains: unrouteable mail domain "domain[hiden].com"
LOG: MAIN
Frozen (delivery error message)
Return to Mail Queue

---------------------------------------------
on ssh:
rpm -qa exim
returns: nothing

exim
returns:
Exim is a Mail Transfer Agent. It is normally called by Mail User Agents,
not directly from a shell command line. Options and/or arguments control
what it does when called. For a list of options, see the Exim documentation.


If you managed to fix your machine could you please post here. ( in detail if possible ) Thanks again!

[beebware]

IIRC, there is a setting in "Tweak Security" relating to Exim - try changing that setting and see if it makes a difference.

[cpanelben]

Are you running Release? If so then switch to Current and let me know if that resolves your problems. You can also try the instructions in this thread: http://forums.cpanel.net/showthread.php?t=42282

[markhard]

to: dev32

follow step below to fix Exim, i can send and receive email now

to fix email (exim) problem, try this step:
1. check from WHM "Service Status" page, if you see exim() then the rpm doesn't know that exim is actually installed (because we reset the RPM database, when we fix RPM database).
it should be showing something like: exim (exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass)

2. ensure again if exim is installed by doing:

#rpm -qa exim

if there is no output, then download the exim rpm here (for trustix 2.2): http://diff.cpanel.net/exim/4.52-7/t...5pass.i586.rpm

3. and upgrade exim:

#rpm -Uvh exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass.i586.rpm

4. if you get dependecies error, in my case 'rsync', use SWUP to install it:

#swup --install rsync

then re-try upgrading exim.

5. check if exim already installed:

#rpm -qa exim

it should be showing: exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass

[markhard]

i'm get this bounced email from exim every time i send email, the email itself is delivered (i've been test it), here is the bouced email:

========
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

user@domain.com
local delivery failed

The following text was generated during the delivery attempt:

------ user@domain.com ------

Time::HiRes object version 1.65 does not match $Time::HiRes::XS_VERSION 1.72.
========

to fix this follow chirpy's guide on this thread: http://forums.cpanel.net/showthread....ate#post202925

[dev32]

Thanks Markmard :

here's what I did:

#wget http://diff.cpanel.net/exim/4.52-7/t...5pass.i586.rpm

#rpm -Uvh exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass.i586.rpm
error: failed dependencies:
perl is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
# swup --install perl
Fetching upgrade info: 'http://download.trustix.com/tsel/addons/2/rdfs/latest.rdf'
Fetching upgrade info for site: Trustix Official http
Fetching upgrade info for site: Trustix Official ftp
Fetching resource info for site: Trustix Official ftp
Fetching resource info for site: Trustix Official http
Fetching resource info: 'http://download.trustix.com/tsel/addons/2/rdfs'
Verifying packages.
Done verifying packages.
Checking conflicts - done.
Packages to install/upgrade:
install: perl, version 5.8.5 release 8tr
Downloading perl - done
Segmentation fault (core dumped)

tried one more time and same result.
On cpanel : Install a RPM > Pearl (reinstall) > did Pearl (Force Install) > rebooted >

then:
# rpm -Uvh exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass.i586.rpm
error: failed dependencies:
perl is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass

what's going on? on cpanel under [install a RPM] it appears that Pearl is installed but no sign there of Exim ...

In your case it was 'rsync' ...onmine is Pearl . Any more ideas? Thanks!

[markhard]

Fetching resource info for site: Trustix Official http
Fetching resource info: 'http://download.trustix.com/tsel/addons/2/rdfs'
Verifying packages.
Done verifying packages.
Checking conflicts - done.
Packages to install/upgrade:
install: perl, version 5.8.5 release 8tr
Downloading perl - done
Segmentation fault (core dumped)

you have problem with SWUP "Segmentation fault (core dumped)", may be you can try to download PERL RPM and upgrade it manually.

does "rpm -qa perl" give you output? if not perl is not installed, may be there is another dependencies that needed to install perl.

have you try to reinstall cpanel? /scripts/upcp --force after reseting RPM database?

[dev32]

have you try to reinstall cpanel? /scripts/upcp --force after reseting RPM database?

I've tried that before, the problems started after updating cpanel, somehow the RPM got corrupted.
So, since this is a new server so I've asked the data center to reinstall everything from scratch ..

fingers crossed

markhard, thanks for your support!

[markhard]

Ok, dev32 good luck!

[cpanelnick]

http://forums.cpanel.net/f4/announcements.html

[dev32]

Are you running Release? If so then switch to Current and let me know if that resolves your problems. You can also try the instructions in this thread: http://forums.cpanel.net/showthread.php?t=42282

I tried that CURRENT update as suggested and all went well apart from this line:
.....
Can't find distro version at /scripts/fileversion.pl line 19.
Resetting pure-ftpd to cPanel Defaults and Installing the Latest Version
--19:34:44-- http://diff.cpanel.net/ftpinstall/pu...4.tls.i586.rpm
.....

Still not able to send /receive emails .

Anyway it might be too late now ..as I'm having everything installed again.
I will never ever do a RELEASE update again. sorry

<If ain't broke, don't fix it!>

[The MAzTER]

upgrade to current fixed it for me.

weird, on another trustix box i didnt have any probs

edit: oh damn that was to early, just tested again when cpanel update was finished, and now its broken again @$!(#, it just worked between te update (before it hits the 60%, after 60% i dont know where it went wrong).

cant install it with rpm anyway:

root@giros [~]# rpm -Uvh exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass.i586.rpm
error: failed dependencies:
        /usr/sbin/useradd   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        perl   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        rsync   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        openssl   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        /bin/chown   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        /bin/cp   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        /etc/init.d is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        /bin/sh   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        /bin/sh   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        /usr/bin/perl   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        libcrypto.so.0.9.7   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        libpam.so.0   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass
        libssl.so.0.9.7   is needed by exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass

edit2:
weird thing is if i do:
root@giros [~]# rpm -qa exim
exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass


edit 3:
ok restarted exim and sevice manager show now:
exim (exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass) up
this was exim() before

but still cant send or receive email

edit 4:
ok finaly works, i did the following steps:
- made a backup of rpm folder
- mv Packages Packages-orig
- rpm --initdb
- updated to current (not needed i think)
- used /scripts/exim4 (who re-installed all needed rpms)

note that rpm database still lost a lot of crap, due to that u can encounter problems in the future.