problem with exim upgrade

[markhard]

my server is using trustix 2.2 and i have problem with upgrading exim. after upgrade i can't sending and receiving email, here is the install log:

# /scripts/eximup --force
Exim Setup Script Version 20.0
Fetching version information from http://updates.cpanel.net/eximinstall/version (CURRENT)....Done
This is the exim 4.52 installer release number 7 for platform trustix 2.2
Fetching upgrade info: 'http://download.trustix.com/tsel/addons/2/rdfs/latest.rdf'
Fetching upgrade info for site: Trustix Official http
Fetching upgrade info for site: Trustix Official ftp
Fetching resource info for site: Trustix Official ftp
Fetching resource info for site: Trustix Official http
Fetching resource info: 'http://download.trustix.com/tsel/addons/2/rdfs'
Verifying packages.
Nothing found for 'libdb3.3-devel'

Package 'openssl' is already newest version.
Done verifying packages.
Resolving zlib: /sbin/ldconfig (1 /7 )Can't find distro version at /scripts/fileversion.pl line 18.
Resetting Exim to cPanel Defaults and Installing the Latest Version
--09:54:34-- http://diff.cpanel.net/exim/4.52-7/t...5pass.i586.rpm
=> `exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass.i586.rpm'
Resolving diff.cpanel.net... 69.72.164.151, 69.72.164.152, 69.90.250.34, ...
Connecting to diff.cpanel.net[69.72.164.151]:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 976,234 [application/x-rpm]

100%[=================================================================================>] 976,234 795.36K/s

09:54:35 (793.91 KB/s) - `exim-4.52-7_cpanel_smtpctl_av_rewrite_mm2_mmmtrap_exiscan_md5pass.i586.rpm' saved [976234/976234]

Preparing... Building exim.conf...Exim version 4.52 #1 built 28-Jul-2005 07:22:47
Copyright (c) University of Cambridge 2005
Berkeley DB: Sleepycat Software: Berkeley DB 4.1.25: (December 19, 2002)
Support for: iconv() PAM Perl OpenSSL Content_Scanning Old_Demime
Lookups: lsearch wildlsearch nwildlsearch iplsearch dbm dbmnz
Authenticators: cram_md5 plaintext spa
Routers: accept dnslookup ipliteral manualroute queryprogram redirect
Transports: appendfile autoreply pipe smtp
Configuration file is /etc/exim.conf.buildtest
`/etc/exim.conf.buildtest' -> `/etc/exim.conf'
09:54:36 listing root's fcrontab
09:54:36 installing file /tmp/fcr-VG0WBg for user root
Modifications will be taken into account right now.
Done
exim: no process killed
exim: no process killed
Waiting for exim to restart..............finished.

mailnull 15953 0.0 0.9 6508 4612 ? S Aug16 0:00 /usr/bin/perl /usr/local/cpanel/bin/eximstats
mailnull 25414 0.0 0.3 6064 1832 ? S 09:54 0:00 /usr/sbin/exim -bd -q60m
mailnull 25419 0.0 0.3 6040 1808 ? S 09:54 0:00 /usr/sbin/exim -tls-on-connect -bd -oX 465
root 25450 0.1 0.3 3492 1684 ? S 09:54 0:00 antirelayd

exim started ok

exim is running, but i can't login and sent or receiving email

[abubin]

did you backup the old exim.conf file?

You have customized exim.conf file? Apply those customization again.

[markhard]

runnign exim -v -bt user@thisserver.com

LOG: MAIN PANIC
failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called.

LOG: MAIN PANIC
failed to expand condition "${perl{checksa_deliver}{$domain}{$local_part}{$received_protocol}}" for virtual_sa_user router: Undefined subroutine &main::checksa_deliver called.

LOG: MAIN PANIC
failed to expand condition "${perl{check_deliver_spam}{$domain}{$local_part}}" for virtual_user_spam router: Undefined subroutine &main::check_deliver_spam called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkbx_deliver}{$domain}{$local_part}}" for virtual_boxtraper_user router: Undefined subroutine &main::checkbx_deliver called.

LOG: MAIN PANIC
failed to expand condition "${perl{check_deliver}{$domain}{$local_part}}" for virtual_user router: Undefined subroutine &main::check_deliver called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkvalias}{$domain}{$local_part}}" for has_alias_but_no_mailbox_discarded_to_prevent_loop router: Undefined subroutine &main::checkvalias called.

LOG: MAIN PANIC
failed to expand condition "${perl{democheck}}" for democheck router: Undefined subroutine &main::democheck called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkbx_autowhitelist}{$authenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkusersa}{$local_part}{$received_protocol}}" for sa_localuser router: Undefined subroutine &main::checkusersa called.

LOG: MAIN PANIC
failed to expand condition "${perl{hasfilterfile}{$local_part}}" for central_user_filter router: Undefined subroutine &main::hasfilterfile called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkvalias}{$domain}{$local_part}}" for has_alias_but_no_mailbox_discarded_to_prevent_loop router: Undefined subroutine &main::checkvalias called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkuserspambox}{$local_part}}" for localuser_spam router: Undefined subroutine &main::checkuserspambox called.

LOG: MAIN PANIC
failed to expand condition "${perl{checkuserbx}{$local_part}}" for boxtrapper_localuser router: Undefined subroutine &main::checkuserbx called.


how to fix it?

[dev32]

Same problem here , Exim not sending / receiving mail since cpanel update [CURRENT] my OS : trustix 2.2.... any ideas / solution? Complaints are already coming in...Plz help ! Thanks!

[cpanelnick]

Try /scripts/eximup --force

[markhard]

already done that twice! see my first post!

[cpanelnick]

Open a support ticket and post the number, and email it to nick@cpanel.net. I will look at it personally. Thanks

[markhard]

does libdb3.3-devel needed by/to install exim?

also what this error means: Resolving zlib: /sbin/ldconfig (1 /7 )Can't find distro version at /scripts/fileversion.pl line 18

[cpanelnick]

does libdb3.3-devel needed by/to install exim?

also what this error means: Resolving zlib: /sbin/ldconfig (1 /7 )Can't find distro version at /scripts/fileversion.pl line 18

libdb3.3-devel is only needed under some distros

[markhard]

does trustix 2.2 need libdb3.3-devel?

and what about: "Resolving zlib: /sbin/ldconfig (1 /7 )Can't find distro version at /scripts/fileversion.pl line 18" error?

what is the function of /sbin/ldconfig and /scripts/fileversion.pl? what do they do?

[cpanelnick]

does trustix 2.2 need libdb3.3-devel?

and what about: "Resolving zlib: /sbin/ldconfig (1 /7 )Can't find distro version at /scripts/fileversion.pl line 18" error?

what is the function of /sbin/ldconfig and /scripts/fileversion.pl? what do they do?

Please submit a ticket.

[markhard]

hey.. this is wierd.. when i run:

#rpm -qa exim

it result nothing, means exim is not installed?

but if i run 'ps ax':

12655 ? S 0:00 /usr/sbin/exim -bd -q60m
12659 ? S 0:00 /usr/sbin/exim -tls-on-connect -bd -oX 465

exim is running, but why rpm -qa can't find exim?

[dev32]

My problem is exactly the same as markhard. As anybody found a solution yet?

Have tried everything as suggested here and other threads but to no avail and the same errors mentioned on this page, like :

doing: /scripts/eximup --force

causes this:
".....Can't find distro version...." etc..

Also all RPM are gone from cpanel... Exim is up and queeing mail

Updated cpanel to [RELEASED] ..still nothing prolem remains.

WHM 10.1.0 cPanel 10.2.0-R82

Can someone help ? Thanks

[markhard]

Also all RPM are gone from cpanel...

you have the same problem with me, i guess cpanel 10.5.0-CURRENT_49 update have some problem.

about RPM gone, i think your RPM database is broken, check this http://www.rpm.org/hintskinks/repairdb/

but i'm not succeded using that guide, i get some error message about 'Packages' file on /var/lib/rpm/

so this is what i do: (use this as your very last resort, i'm not reponsible if it will damage your server, and it is )

#mv Packages Packages-orig
#rpm --rebuilddb

hope that help

[dev32]

so this is what i do: (use this as your very last resort, i'm not reponsible if it will damage your server, and it is )

#mv Packages Packages-orig
#rpm --rebuilddb

hope that help

@markhard have you tried that? Did this work for you? Did it populate the RPM on cpanel?

I've done a simple "rebuild RPM" on cpanel, says: "Completed!" but nothing has changed RPM is still empty ...!?

It looks like this is associated with our problem but the facts are that we cannot send /receive emails ... on all accounts.

I've run out of ideas I'm afraid ! Lets hope the good guys from cpanel team will post a solution for us Trustix 2.2 users.

Please post here if found a way to fix this problem, thanks!