Problem installing Cpanel/WHM

[carock]

The install get's almost finished, then stops here...

==> Cleaning up temporary files...done.
==> Running installer...
cppop: no process killed
==> Verifying archive integrity...OK
==> Uncompressing Cpanel-6.4.0-RELEASE_19...........................................

Broadcast message from root (Wed May 7 15:05:30 2003):

Cpanel Layer 2 Auto-Update Commencing
==> Installing......-
==> Running post install scripts....rsync
rsyncing cpanel binaries


And never gets any further. Does anyone have any ideas?

Thanks,
Chuck

[SoftmegUK]

How long do you leave it for? It can take quite a while and appear to stop all together...

[carock]

The first time I ran the install, I was off work the next day, and when I came in the day after, it still was sitting there. I could not log into the server though, so I restarted it.

I deleted the /home/install directory, and started over.

This is the second time around, I left it sit for about half an hour.

I see files show up in the /usr/local/cpanel/install directory, but that happens right away, and doesn't seem to go anywhere.

I did some ctrl-C keys, and it moved on, but then it was whining about some library missing or something. So I figured I'd let it run and see what happens.

rsync error: received SIGUSR1 or SIGINT (code 20) at rsync.c(229)
/usr/local/cpanel/cpaneld: error while loading shared libraries: /usr/local/cpanel/perl/Fcntl/Fcntl.so: cannot open shared object file: No such file or directory


Chuck

[carock]

I found out why the machine stopped responding.

Ever seen a load average this high??

8:29am up 18:22, 2 users, load average: 258.05, 68.46, 23.72
8208 processes: 8207 sleeping, 1 running, 0 zombie, 0 stopped
CPU0 states: 39.3% user, 18.3% system, 0.0% nice, 42.2% idle
CPU1 states: 33.7% user, 5.1% system, 0.0% nice, 61.0% idle
Mem: 2064700K av, 1233724K used, 830976K free, 0K shrd, 76192K buff
Swap: 2048136K av, 787820K used, 1260316K free 46008K cached

PID USER PRI NI SIZE RSS SHARE STAT %CPU %MEM TIME COMMAND
15235 root 15 0 916 824 824 S 99.9 0.0 0:00 rsync
10979 root 25 0 6500 6500 836 R 96.8 0.3 0:13 top
867 mysql 15 0 16772 644 160 S 0.1 0.0 0:58 mysqld

I guess I'll try using good ole RedHat 7.3 :-)

[carock]

ok, got RH 7.3 going, and it too stops at the same point.

Been going for 50 Minutes now...

Cpanel Layer 2 Auto-Update Commencing
==> Installing......-
==> Running post install scripts....rsync
rsyncing cpanel binaries


5:49pm up 2:08, 2 users, load average: 1.08, 1.20, 1.10

PID USER PRI NI SIZE RSS SHARE STAT %CPU %MEM TIME COMMAND
18218 root 25 0 5928 5928 820 R 60.8 0.2 0:04 top
18246 root 21 0 500 500 400 R 15.1 0.0 0:00 killall
26602 mysql 15 0 16784 16M 1932 S 0.5 0.8 0:02 mysqld
18231 root 15 0 876 876 748 S 0.2 0.0 0:00 rsync
18235 root 15 0 876 876 748 S 0.2 0.0 0:00 rsync
18243 root 18 0 872 872 748 S 0.2 0.0 0:00 rsync
1 root 15 0 428 428 376 S 0.0 0.0 0:04 init


Looks like it's still doing something. I'll give it some more time.

Chuck

[carock]

OK, got figured out I think.

Thanks to Cpanel support, they got it installed for me.

This is what I believe happened. I logged into my RedHat machine and su'd to root. Ran the install.

After the install hung, I noticed my account could no longer su to root.

The Cpanel tech was logged in as root, and it worked fine for him.

My belief is that my account no longer had permissions to access the file systems rsync needed at that point in the installation because "technically" I was still me and not root.

Thanks for you help Cpanel Support!

Chuck