Community Forums
Connect with us on LinkedIn
Community Notice
+ Reply to Thread
Results 1 to 7 of 7
  1. #1
    Member
    Join Date
    Jul 2005
    Posts
    207

    Default problem with server smtp

    Hi,

    My customer Had problem with webmail horde and roundcube, if send a mail to @tiscali.it address it get this error:

    host imp-1.mail.tiscali.it [213.205.33.248]: 554 imp-1.mail.tiscali.it ESMTP server not available if you do not have a reverse dns mapping

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    10,718
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Quote Originally Posted by upsforum View Post
    Hi,

    My customer Had problem with webmail horde and roundcube, if send a mail to @tiscali.it address it get this error:

    host imp-1.mail.tiscali.it [213.205.33.248]: 554 imp-1.mail.tiscali.it ESMTP server not available if you do not have a reverse dns mapping
    Do you have Reverse DNS (RDNS) set up for that address?

  3. #3
    Member
    Join Date
    Jul 2005
    Posts
    207

    Default

    Where I can see this setup?

  4. #4
    Member
    Join Date
    Nov 2007
    Posts
    861

    Arrow

    here you can see the RDNS look up
    http://postmaster.aol.com/tools/rdns.html

  5. #5
    Member
    Join Date
    Jul 2005
    Posts
    207

    Default

    ok, but where I can setup this option?

  6. #6
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
    Join Date
    Jun 2002
    Location
    Go on, have a guess
    Posts
    13,495

    Default

    Quote Originally Posted by upsforum View Post
    ok, but where I can setup this option?
    You usually have to ask the datacentre where you obtain your server from to do this for you as they normally own the IP address delegation.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

  7. #7
    Member
    Join Date
    Nov 2007
    Posts
    861

    Default

    I do agree with Chirpy

Similar Threads & Tags
Similar threads

  1. Replies: 1
    Last Post: 06-06-2011, 04:18 PM
  2. Unable to authenticate to SMTP server - smtp-auth
    By DWHS.net in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 08-21-2010, 02:49 AM
  3. SMTP problem
    By Ron Phillips in forum cPanel and WHM Discussions
    Replies: 6
    Last Post: 03-10-2006, 08:09 PM
  4. SMTP problem
    By jcallery in forum cPanel and WHM Discussions
    Replies: 8
    Last Post: 01-24-2006, 01:24 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube