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Thread: Problem with text under icons

  1. #16
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    Default Re: 11.32.2 Breaking cPanel icons?

    Opening a ticket now...
    Eric Caldwell - CEO
    Web-JIVE.com
    Web design, Joomla Development and Hosting

  2. #17
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    Default Re: 11.32.2 Breaking cPanel icons?

    We are seeing the same issue. We are a customer of SoftLayer. Should I open a ticket with you or them?

  3. #18
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    Default Re: 11.32.2 Breaking cPanel icons?

    Seeing the same issue here; we are also at SoftLayer. Problem persists after running upcp. Any fix?

  4. #19
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    Default Re: 11.32.2 Breaking cPanel icons?

    There are also some reports of this problem on Webhostingtalk: Web Hosting Talk - View Single Post - cPanel updated Release. [merged]

  5. #20
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    Default Re: 11.32.2 Breaking cPanel icons?

    You're absolutely not alone in this . Having the same trouble too. Both on cPanel and WHM (Look into Edit a Package) garbled text with max_list_title and so on.

    UPDATE :
    Only happened on one of my server, my two other servers doesn't show any of that.

    Running /scripts/upcp --force fixed it
    Last edited by mangkukmerah; 04-05-2012 at 10:36 PM.

  6. #21
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Problem with text under icons

    Were you using RVSkin on the server that had the issue on 11.32, nibin? If so, then it is an RVSkin issue. My theme using the standard x3 works without showing this issue on 11.32, so it isn't an issue with 11.32 itself, but it could well be an issue with RVSkin and 11.32
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  7. #22
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    Default Re: Problem with text under icons

    It could also be a softaculous issue. I also pointed it out to them.

  8. #23
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    Default Re: Problem with text under icons

    I had the same issue, with X3 skin as well. I was able to fix it with a forced cPanel update.

  9. #24
    IWD
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    Default Re: Problem with text under icons

    I had the same issue with 11.32 upgrade, with Black Ice skin as well. I was able to fix it with "/scripts/upcp --force" then today its messed up again so i did a forced cPanel update and now its fixed. Never used softaculous or RVSkin. So hope this problem doesn't come back...

  10. #25
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    Default Re: Problem with text under icons

    I am encountering the same issue. I have not used any rvskin, I only use the default x3 skin.

    I'm getting texts like:
    TChangePass
    MENUEmailAccounts
    NavForwarders
    MENUDefaultAddress
    and a bunch of other rubbish texts!

    This is definitely a bug with the latest update. Is there gonna be a fix soon?

    IWD, how is it that /script/upcp would resolve the issue? I thought this was already done automatically every night cos this is how the cp got updated to 11.32.

  11. #26
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    Default Re: Problem with text under icons

    /scripts/upcp --force has resolved the issue for now. I hope it does not mess up the texts again...

  12. #27
    IWD
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    Default Re: Problem with text under icons

    @ctrlplusf5 I ended up running a forced update in WHM and that has so far has resolved this issue.

  13. #28
    cPanel Staff cPanelNick's Avatar
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    Default Re: Problem with text under icons

    This is usually an indication that your locale databases failed to build. You can force them to rebuild by running the following:
    Code:
     /usr/local/cpanel/bin/build_locale_databases
    It would be advisable to open a ticket and ask to have your update logs examined to see why the locale databases couldn't be built to ensure the problem will not reoccur.
    -Nick
    cPanel Inc.

    Need support? Submit a request here. Complimentary support is available to all license holders regardless of where you purchased your license.
    Need a complimentary support account? Create one here.

  14. #29
    IWD
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    Default Re: Problem with text under icons

    Did that and this is what i got.
    Code:
    root@host [~]# /usr/local/cpanel/bin/build_locale_databases
    Updating ar
                   ar
    
    Updating bg
                   bg
    
    Updating de
                   de
    
    Updating el
                   el
    
    Updating en
                   en
    
    Updating es
                   es
    
    Updating es_es
                      es_es
    
    Updating fi
                   fi
    
    Updating fr
                   fr
    
    Updating hi
                   hi
    
    Updating hu
                   hu
    
    Updating i_x3_dutch
                           i_x3_dutch
    
    Updating i_x3_russian
                             i_x3_russian
    
    Updating id
                   id
    
    Updating it
                   it
    
    Updating ja
                   ja
    
    Updating ko
                   ko
    
    Updating nl
                   nl
    
    Updating no
                   no
    
    Updating pl
                   pl
    
    Updating pt
                   pt
    
    Updating pt_br
                      pt_br
    
    Updating ro
                   ro
    
    Updating ru
                   ru
    
    Updating sl
                   sl
    
    Updating sv
                   sv
    
    Updating tr
                   tr
    
    Updating zh
                   zh
    
    Updating zh_cn
                      zh_cn
    
    root@host [~]#
    Thanks,
    Todd

  15. #30
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: Problem with text under icons

    Hi Todd, please feel free to open a ticket to cPanel Support if that hasn't solved this for you. From in WHM, top right corner is a Support menu. On it a link to Contact cPanel.

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