Problem with text under icons

[IWD]

forced update in WHM has so far has resolved this issue. Thanks

[markhard]

i have another problem with cpanel icons, the text is fine but the icons for 'Logaholic' and 'Email Trace' which is new feature on 11.32 is missing. running /scripts/upcp --force didn't fix it.

is there a way to upload the icons manually?

[Infopro]

Are you using a custom theme of some sort? upcp does not touch custom themes only the defaults that come with cPanel.

[markhard]

no i don't use custom theme, i use default x3 theme

[Infopro]

Hmm

but the icons for 'Logaholic' and 'Email Trace' which is new feature on 11.32 is missing. running /scripts/upcp --force didn't fix it.

Maybe I misunderstood you. You're not saying that the text for these is there and the icons are not, you don't see either the text or icons for these, is that correct? If yes, are these Features enabled in Feature Manager?

[markhard]

Hmm

Maybe I misunderstood you. You're not saying that the text for these is there and the icons are not, you don't see either the text or icons for these, is that correct? If yes, are these Features enabled in Feature Manager?

yes, only the icons for Logaholic' and 'Email Trace' which is missing. both works well if i click on the text link.

[markhard]

ok, i fixed it

i went to the branding editor and reset the icons, works perfect now

[bigj]

Had the same problem. forced cp update and the problem is fixed.

[kwhs]

same issue for me too......... unable to get these 2 icons showing...

[cPanelTristan]

If anyone has opened up a ticket for us to check the logs if your locale database didn't update during the upgrade, please let us know the ticket number so we can track what happened. Thanks!

[IWD]

I opened a ticket ill let you know the outcome.

[dalem]

same issue here all installs serving the template cures it
had to force reinstall softaculous & installatron

[IWD]

My response from cPanel support;

Hello,

This is likely related to the RVSkin plugins you have installed.

Could you please run /scripts/upcp --force?

It should resolve this issue for you.

[cPanelTristan]

We are actually going to recommend opening tickets for anyone else experiencing the issue. We need to see what is causing it. Not everyone is using RVSkin who has been impacted. Please do submit a ticket (and note this forum thread where this has already been discussed). Thanks!

[rmoore]

I'm having the same problem as described in the original post, however a `upcp --force` didn't help. The problem seems to have started when cron ran upcp and cPanel was upgraded from 11.30.6.7 to 11.32.2.15. I don't recall changing from STABLE to RELEASE, however a week or two ago I did run easyapache to upgrade apache for PCI compliance, I probably selected the RELEASE build then. I'm running a dedicated server that had the RVSkins already installed, but I don't really use the RVSkins.