Problems with Change Site's IP Address command and Addon Domains

[elenlace]

Hello,

I was wondering if anyone has had problems when using the Change Site's IP Address command in WHM on a domain that has addon domains on top of it.

I tried it yesterday for several domains and the problem was that the IP indeed changed but all the addon domains were switched to parked.

That was a major issue as instead of showing the addon domain's particular site all the domains were showing the main site. We had to manually unpark the domains and add them again using Addon Domains on each particular CPanel.

Has anyone found a solution?

My specs: WHM 8.5.1, Cpanel 8.5.3-S3, WHM X Skin 2.1.1

Warmest Regards,

elenlace

[myusername]

This has been a problem for quite some time, and it is real fun trying to fix all the lost addon domains.

I had to switch the site back to the original IP and then re-add the addon Domains.

I submitted a bug report and help request about 3 months ago and they said to the likes of:

"This seems to be a bug in cPanel. We will look into it"

Apparently the fix has never come to be.

[tutt]

I am experiencing this issue too.. any suggestions???

[tutt]

I know what it does. When you have an add-on domain, cPanel sets up a separate virtual host container for the subdomain it is associated with and it adds the add-on domain as a "ServerAlias" under each of these vhosts. When you change the IP, cpanel instead places the ServerAlias under the main domain's virtual host entry in error. This makes cPanel think the domains are parked instead of add-ons. You can remove the ServerAlias line from the main domain's vhost entry and add "ServerAlias domain.com *.domain.com" instead to the subdomain associated with it's vhost entry in httpd.conf.

[damainman]

I wonder if cpanel knows bout this fix

[l3ean]

Apparently when I add a new domain period OR change a sites ip address (or anything to do with whm editing the httpd.conf file) It doesn't edit it right. I have NameVirtualHost Parameters all over the place for the same ip with the same virtualhosts all over the place just different edited versions by whm. Whm is NOT doing what its suppose to do when it comes to httpd.conf file of apache. I have to manually fix this everytime one of my 50 clients adds a domain or I change or add an account. This means that daily i have to go into httpd.conf and see if anyone has changed anything. This is a Pain. PLEASE CPANEL.NET FIX THIS in your next RELEASE update (and stable for that matter). Not just my server either. Here is an exerpt from one of my client's dedicated servers (btw we're on hostdime)

<VirtualHost 64.132.144.20>
ServerAlias www.louisvillelunatik.com louisvillelunatik.com
ServerAdmin webmaster@louisvillelunatik.com
DocumentRoot /home/koolaid/public_html
BytesLog domlogs/louisvillelunatik.com-bytes_log
ServerName www.louisvillelunatik.com
User koolaid
Group koolaid
CustomLog domlogs/louisvillelunatik.com combined
ScriptAlias /cgi-bin/ /home/koolaid/public_html/cgi-bin/
</VirtualHost>


<VirtualHost 64.132.144.20>
ServerAlias www.undergroundhacks.com undergroundhacks.com
ServerAdmin webmaster@undergroundhacks.com
DocumentRoot /home/merlin/public_html
BytesLog domlogs/undergroundhacks.com-bytes_log
ServerName www.undergroundhacks.com
User merlin
Group merlin
CustomLog domlogs/undergroundhacks.com combined
ScriptAlias /cgi-bin/ /home/merlin/public_html/cgi-bin/
</VirtualHost>





NameVirtualHost 64.132.144.24:80



NameVirtualHost 64.132.144.20:80


<VirtualHost 64.132.144.24>
ServerAlias www.llama-world.com llama-world.com
ServerAdmin webmaster@llama-world.com
DocumentRoot /home/llama1/public_html
BytesLog domlogs/llama-world.com-bytes_log
ServerName www.llama-world.com
User llama1
Group llama1
CustomLog domlogs/llama-world.com combined
ScriptAlias /cgi-bin/ /home/llama1/public_html/cgi-bin/
</VirtualHost>


NameVirtualHost 64.132.144.23:80

<VirtualHost 64.132.144.23>
ServerAlias www.subliminal-shock.com subliminal-shock.com
ServerAdmin webmaster@subliminal-shock.com
DocumentRoot /home/sh0k3/public_html
BytesLog domlogs/subliminal-shock.com-bytes_log
ServerName www.subliminal-shock.com
ServerAlias y4hoo.net www.y4hoo.net
User sh0k3
Group sh0k3
CustomLog domlogs/subliminal-shock.com combined
ScriptAlias /cgi-bin/ /home/sh0k3/public_html/cgi-bin/
</VirtualHost>



<VirtualHost 64.132.144.20>
ServerAdmin webmaster@dark-assault.com
DocumentRoot /home/wendyvis/public_html
BytesLog domlogs/dark-assault.com-bytes_log
ServerName www.dark-assault.com
User wendyvis
Group wendyvis
ServerAlias dark-assault.com www.dark-assault.com
CustomLog domlogs/dark-assault.com combined
ScriptAlias /cgi-bin/ /home/wendyvis/public_html/cgi-bin/
</VirtualHost>



NameVirtualHost 64.132.144.22:80







<VirtualHost 64.132.144.20>
ServerAdmin webmaster@yahoo-assault.org
DocumentRoot /home/viz/public_html
BytesLog domlogs/yahoo-assault.org-bytes_log
ServerName www.yahoo-assault.org
User viz
Group viz
ServerAlias yahoo-assault.org www.yahoo-assault.org
CustomLog domlogs/yahoo-assault.org combined
ScriptAlias /cgi-bin/ /home/viz/public_html/cgi-bin/
</VirtualHost>

ErrorDocument 400 /400.shtml
ErrorDocument 401 /401.shtml
ErrorDocument 403 /403.shtml
ErrorDocument 404 /404.shtml
ErrorDocument 500 /500.shtml
ScriptAlias /cgi-sys/ /usr/local/cpanel/cgi-sys/
Alias /sys_cpanel/ /usr/local/cpanel/sys_cpanel/
Alias /java-sys/ /usr/local/cpanel/java-sys/
Alias /img-sys/ /usr/local/cpanel/img-sys/
Alias /akopia/ /usr/local/cpanel/3rdparty/interchange/share/akopia/
Alias /neo-images/ /usr/local/cpanel/base/neomail/neo-images/
ScriptAliasMatch ^/cpanel/(.*) /usr/local/cpanel/cgi-sys/redirect.cgi
ScriptAlias /cpanel /usr/local/cpanel/cgi-sys/redirect.cgi
ScriptAlias /whm /usr/local/cpanel/cgi-sys/whmredirect.cgi
ScriptAlias /securewhm /usr/local/cpanel/cgi-sys/swhmredirect.cgi
ScriptAlias /webmail /usr/local/cpanel/cgi-sys/wredirect.cgi
ScriptAliasMatch ^/webmail/(.*) /usr/local/cpanel/cgi-sys/wredirect.cgi
ScriptAliasMatch ^/kpanel/(.*) /usr/local/cpanel/cgi-sys/redirect.cgi
ScriptAlias /controlpanel /usr/local/cpanel/cgi-sys/redirect.cgi
ScriptAlias /securecontrolpanel /usr/local/cpanel/cgi-sys/sredirect.cgi
Alias /mailman/archives/ /usr/local/cpanel/3rdparty/mailman/archives/public/
ScriptAlias /mailman/ /usr/local/cpanel/3rdparty/mailman/cgi-bin/
Alias /pipermail/ /usr/local/cpanel/3rdparty/mailman/archives/public/
Alias /interchange/ /usr/local/cpanel/3rdparty/interchange/share/interchange/
Alias /interchange-5/ /usr/local/cpanel/3rdparty/interchange/share/interchange-5/

<VirtualHost 64.132.144.22>
ServerAlias www.booter-mania.com booter-mania.com
ServerAdmin webmaster@booter-mania.com
DocumentRoot /home/booterm/public_html
BytesLog domlogs/booter-mania.com-bytes_log
ServerName www.booter-mania.com
User booterm
Group booterm
CustomLog domlogs/booter-mania.com combined
ScriptAlias /cgi-bin/ /home/booterm/public_html/cgi-bin/
</VirtualHost>


NameVirtualHost 64.132.144.21:80

<VirtualHost 64.132.144.21>
ServerAlias www.carlmann.net carlmann.net
ServerAdmin webmaster@carlmann.net
DocumentRoot /home/carl/public_html
BytesLog domlogs/carlmann.net-bytes_log
ServerName www.carlmann.net
User carl
Group carl
CustomLog domlogs/carlmann.net combined
ScriptAlias /cgi-bin/ /home/carl/public_html/cgi-bin/
</VirtualHost>


<VirtualHost 64.132.144.20>
ServerAlias www.realm-hosting.com realm-hosting.com
ServerAdmin webmaster@realm-hosting.com
DocumentRoot /home/nvizible/public_html
BytesLog domlogs/realm-hosting.com-bytes_log
ServerName www.realm-hosting.com
User nvizible
Group nvizible
CustomLog domlogs/realm-hosting.com combined
ScriptAlias /cgi-bin/ /home/nvizible/public_html/cgi-bin/
</VirtualHost>

Now tell me what's wrong with that picture ...........