problems with an ftp logon

[dorijan]

Hi,

I've just finished setting up cpanel on my fsb4.7 server

all runs good so far except for the ftp logon of one user
he always gets login/pwd wrong

he can login via webmail/cpanel/ssh/mail

but not via ftp

i've tried ftp pw synch and even reset his pwd in the WHM but still no work

any ideas ?

[khoonchee]

Hello dorijan,

I have this problem also.Do you get the solutions?



Andy

[mesranet]

I face same problem here, how can i fix that

Please help.

[dxer]

The problem is well known but I don't see anyone from CPanel solving this.

I created additional FTP accounts and no one can be accesible by FTP, just main one .

Ticket is open now almost two weeks and no one respond !

[Woofcat]

i've found that adding ftp accounts using xskin corrupts the proftpd database for that account... need to manually edit /etc/proftpd/username and delete the corrupted entries... switched to bluelagoon and all works well...

[jeroman8]

Same problem here !!!!!!
Support ticket 10 days old

[X-Istencedotcom]

Originally posted by Woofcat
i've found that adding ftp accounts using xskin corrupts the proftpd database for that account... need to manually edit /etc/proftpd/username and delete the corrupted entries... switched to bluelagoon and all works well...

Now that is the problem then. I shall have to switch all users over to blue lagoon.

[dxer]

I don't know how this will solve this problem as FTP accounts are already created and how skin can cause an error in creating FTP accounts.

Please when You switch to blue lagun please tell us is that solved problem

Thanks

[jeroman8]

Same problem with Bluelagun here

[X-Istencedotcom]

okay here is what i did.

1. change the users skin over to bluelagoon
2. stop proftpd and cpanel ( no logins at all, we are fixing something lets not mess it up )
3. cd /etc/proftpd/
4. Now you need to use nano/pico/edit/ee/vi to edit anything that isnt *_logs. If you have a lot of accounts, i wish you luck.

Example:

account named wrjames:

frankie:$1$52605 6
:2014:2014wrjames:$1$yZVVyN6e$SpbQDYYSPqG/Y2C6QzT2Q0:2014:2014:User &:/usr/home/wrjames:/bin/bash
ftp:*:1003:1003:&:/usr/home/wrjames/public_ftp:/usr/local/bin/bash
wrjames_logs:$1$yZVVyN6e$SpbQDYYSPqG/Y2C6QzT2Q0:2014:2014:wrjames:/usr/local/apache/domlogs:/bin/ftpsh

has that in /etc/proftpd/wrjames

now, i dont know if you can see whats wrong but i will show you.

frankie:$1$52605 6
:2014:2014wrjames:$1$yZVVyN6e$SpbQDYYSPqG/Y2C6QzT2Q0:2014:2014:User &:/usr/home/wrjames:/bin/bash
ftp:*:1003:1003:&:/usr/home/wrjames/public_ftp:/usr/local/bin/bash
wrjames_logs:$1$yZVVyN6e$SpbQDYYSPqG/Y2C6QzT2Q0:2014:2014:wrjames:/usr/local/apache/domlogs:/bin/ftpsh

The rest is correct, if the user tried to add multiple accounts and failing ( duh its corrupt ), you basically have to remove those as well.

Now that you have done that for all your users, you will need to restart proftpd and cpanel. Enjoy.

[X-Istencedotcom]

Hope that helps.

[jeroman8]

Hello!

I'm jumping in here to see if you can help :-)

Here's how my user file looks like:

girdles:34DNNAvbO0kXY:1017:1018:ffocus:/usr/home/admin/accounts/ffocus/public_html/girdles:/bin/ftpsh
ffocus_logs:$1$9sDLUGAG$Ga57MmATrzx0j4zDTu9cn/:1017:1018:ffocus:/usr/local/apache/domlogs:/bin/ftpsh
lottis:63MfCV7jCmsZw:1017:1018:ffocus:/usr/home/admin/accounts/ffocus/public_html:/bin/ftpsh
ffocus::1017:1018::/usr/home/admin/accounts/ffocus:/bin/ftpsh
ftp:*:1004:1005::/home/ftp:/usr/local/bin/bash

No I have tried to change to /bin/bash, tried to change the :ffocus
that is listed where you have :user - to user.
Also I can't find "ftpsh" file/prog anywhere on the server !

Regards Jerry

[X-Istencedotcom]

The thing i see wrong with that one is there is no encrypted password:

girdles:34DNNAvbO0kXY:1017:1018:ffocus:/usr/home/admin/accounts/ffocus/public_html/girdles:/bin/ftpsh
ffocus_logs:$1$9sDLUGAG$Ga57MmATrzx0j4zDTu9cn/:1017:1018:ffocus:/usr/local/apache/domlogs:/bin/ftpsh
lottis:63MfCV7jCmsZw:1017:1018:ffocus:/usr/home/admin/accounts/ffocus/public_html:/bin/ftpsh
ffocus:no password encrypted here:1017:1018::/usr/home/admin/accounts/ffocus:/bin/ftpsh
ftp:*:1004:1005::/home/ftp:/usr/local/bin/bash

I am not sure, but i do believe all encrypted passwords have to have the $ in front of it. ( i am not sure )

If you want, remove the girldles and lottis lines.

Ending up with ( bold text is encrypted pass ):

ffocus_logs:$1$9sDLUGAG$Ga57MmATrzx0j4zDTu9cn/:1017:1018:ffocus:/usr/local/apache/domlogs:/bin/ftpsh
ffocus:$1$9sDLUGAG$Ga57MmATrzx0j4zDTu9cn/:1017:1018::/usr/home/admin/accounts/ffocus:/bin/ftpsh
ftp:*:1004:1005::/home/ftp:/usr/local/bin/bash

If i am wrong, please correct me.

[X-Istencedotcom]

ftpsh is just to let proftpd know that they can FTP because if that is set to /bin/nologin or /bin/false it wont allow the user to login.

[jeroman8]

Thanks for your help - But the ffocus account is the only one working. That is the main account - all other accounts is
not working. And I need to have the password for ffocus
when I login so I guess theres a passwrod somewhere :-).

This applies to all my domains.
Main/Setup account works but not the rest that we setup ourself.