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  1. #1
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    Default Problems moving server to server, keep IP

    Hello

    We have one server that we use for web hosting. We recetnly had a security breach in our server, and we want to move all our data to a temporary server so that we can re-install the operating system to fix any potential holes.

    The server is currently at a an ip address that ends in .172. We set up a temporary server with the temporary WHM at .174. We want to set the .174 temp server to be the main server at .172. When we do the IP switch however, there is an error:

    Unable to retrieve file [a fatal error or timeout occurred while processing this directive]

    Can someone let us know how we can safely move WHM and all our accounts to the new server, while maintaining the IP address?

    Thanks

    Roy

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    The simplest way is to use DigitalN's instructions:
    http://forums.cpanel.net/showthread.php?t=35046
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

  3. #3
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    Default Thanks

    Thanks!

    I did a search but did not see that post.


    Roy

  4. #4
    aby
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    Lightbulb

    Quote Originally Posted by royli57
    Thanks!

    I did a search but did not see that post.


    Roy
    I am having no issues in accessing the link suggested by Chirpy. Why not for you ?
    Aby

    MSN "abyvarghese007"
    Yahoo " abyattaikkulathu"

    http://slashome.com

  5. #5
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    Default Ok

    It is ok, I meant that I tried to search but did not find that particular thread.

    thanks!

    Roy

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