pure-ftpd login issue

[devonblzx]

One of our users when they try to login just sees a blank directory listing. No error messages are given and the permissions look okay for the directory. I replaced the username with USER for this purpose...

Is there a more specific pure-ftpd error log other than what is in messages?

/var/log/messages:
Jul 29 07:47:40 host pure-ftpd: (?@32.169.112.151) [INFO] USER is now logged in
Jul 29 07:47:48 host pure-ftpd: (USER@32.169.112.151) [INFO] Logout.

# ls -l /home | grep USER
drwx--x--x 19 USER USER 4096 Jul 29 07:46 USER/

# cat /etc/passwd | grep USER
USER:x:32038:32040::/home/USER:/usr/local/cpanel/bin/noshell


any ideas what could be the issue?

Thanks in advance.

[cpanelkenneth]

Try:

1. Stopping Pure-FTPd
2. Enable VerboseLog in /etc/pure-ftpd.conf:

VerboseLog    yes
VerboseLog    yes

3. Restart Pure-FTPd:

/etc/init.d/pure-ftpd start

That should enable more verbose logging in /var/log/messages

[koolcards]

I saw that behavior a long time ago and believe it was the customer's client, at the time. Something about their version of CuteFTP (if I remember correctly) not communicating correctly with updated server versions.
Don't know if that's the situation here or not but they upgraded to a newer version and the problem was fixed.