quota resellers not working

[katmai]

WHM 10.8.0 cPanel 10.8.2-C472
CentOS 4.3 i686 - WHM X v3.1.0

when reseller checks quota it shows 0 space used in /home2 for all their accounts ... i did /scripts/fixquotas and upcp --force and the problem remains.

[katmai]

also though in /etc/wwwact.conf it is set /home as home dir for users, the new accts are created on home2 ... why ? and how can i fix it please help

[tweakservers]

what is your value for "Home Directory Prefix" under Basic cPanel/WHM setup ?

[katmai]

Home Directory Prefix

home

and for Default Home Directory

/home

root@server[~]# cat /etc/wwwacct.conf
ADDR ip
CONTACTEMAIL mail
CONTACTPAGER
DEFMOD x
ETHDEV
FTPTYPE proftpd
HOMEDIR /home
HOMEMATCH home
HOST myhostname
LOGSTYLE combined
MINUID 1000
NS ns1
NS2 ns2
NS3 ns3
NS4 ns4
NSTTL 86400
SCRIPTALIAS y
TTL 14400

[katmai]

can anyone help please?

[fwwebs]

Is this a VPS or dedicated?

[katmai]

dedicated box. 2 drives inside

[neutro]

did you encounter any error when running /scripts/fixquotas at the end?

[katmai]

root@nemesis [~]# /scripts/fixquotas
Installing Default Quota Databases...../aquota.user..../quota.user..../boot/aquota.user..../boot/quota.user..../home2/aquota.user..../home2/quota.user.....Done
Warning virtual file systems are mounted. Quota's may be counted as double for users who are currently logged in. Please have jailshell users logout before running quotacheck in the future! All jailed users will be logged out in 60 seconds!

Broadcast message from root (Sat Aug 19 12:14:19 2006):

Warning! The system is about to perform quota maintenance. All users will be
logged out in 60 seconds. PLEASE Do not log back in for 30 minutes, or you may
inadvertantly disable your account.
jailshell: no process killed
Quotas are now on
Updating Quota Files......
quotacheck: Scanning /dev/mapper/VolGroup00-LogVol00 [/] quotacheck: Old group file not found. Usage will not be substracted.
done
quotacheck: Checked 27812 directories and 293469 files


quotacheck: Scanning /dev/mapper/VolGroup00-LogVol00 [/] quotacheck: Old group file not found. Usage will not be substracted.
done
quotacheck: Checked 27812 directories and 293469 files

....Done
nop nothing....

root@nemesis [~]# mount
/dev/mapper/VolGroup00-LogVol00 on / type ext3 (rw,usrquota)
none on /proc type proc (rw)
none on /sys type sysfs (rw)
none on /dev/pts type devpts (rw,gid=5,mode=620)
usbfs on /proc/bus/usb type usbfs (rw)
none on /dev/shm type tmpfs (rw)
none on /proc/sys/fs/binfmt_misc type binfmt_misc (rw)
sunrpc on /var/lib/nfs/rpc_pipefs type rpc_pipefs (rw)
/usr/tmpDSK on /tmp type ext3 (rw,noexec,nosuid,loop=/dev/loop0)
/tmp on /var/tmp type none (rw,noexec,nosuid,bind)
/dev/hdd1 on /home2 type ext3 (rw)


Filesystem 1K-blocks Used Available Use% Mounted on
/dev/mapper/VolGroup00-LogVol00
113146552 85862452 21536596 80% /
none 0 0 0 - /proc
none 0 0 0 - /sys
none 0 0 0 - /dev/pts
usbfs 0 0 0 - /proc/bus/usb
none 1033056 0 1033056 0% /dev/shm
none 0 0 0 - /proc/sys/fs/binfmt_misc
sunrpc 0 0 0 - /var/lib/nfs/rpc_pipefs
/usr/tmpDSK 495844 10925 459319 3% /tmp
/tmp 495844 10925 459319 3% /var/tmp
/dev/hdd1 76952544 10636180 62407352 15% /home2


root@nemesis [~]# cat /etc/fstab
# This file is edited by fstab-sync - see 'man fstab-sync' for details
/dev/VolGroup00/LogVol00 / ext3 defaults,usrquota 1 1
#LABEL=/boot /boot ext3 defaults 1 2
none /dev/pts devpts gid=5,mode=620 0 0
none /dev/shm tmpfs defaults 0 0
none /proc proc defaults 0 0
none /sys sysfs defaults 0 0
/dev/VolGroup00/LogVol01 swap swap defaults 0 0
/dev/hdd1 /home2 ext3 defaults,usrquota 0 1